ITG BNPP FORTIS - Web Infrastructure Engineer - WAS

The Application Hosting squad within Application Production Services (APS) works on the technical design, installation, set-up, industrialization, management, support, and documentation of the BNP Paribas Fortis Web Application Hosting Infrastructure.

BNP Paribas Fortis needs a Web Infrastructure Engineer to enforce the Application Hosting squad and support more specifically the migration of our legacy applications to our new data center, which will be a model of Infrastructure as a service (IAAS).

The mission has different aspects:

It goes from configuring certificates infrastructure configuration kits of applications, to providing support for production release, to troubleshooting (performance) issues in non-prod prod environments, to regularly patching vulnerability findings on our platforms.

Our technology landscape is primarily WebSphere-based, with traditional WAS ND 8.5/9 to run java-based applications.

Responsibilities

The WebSphere Engineer is responsible for:

Creation and maintenance of application configuration kits, certificates, DNS LB modifications, etc.

Setup maintenance of lab, development, staging production platforms running mutualized webhosting setups.

Regular support-of-the-day, out-of-hours standby for projects on-call duties

Supporting application releases up to production

Handover to Operations Service Management in all its facets (planning, deployments, testing, industrialization, training)

Troubleshooting support through all environments, from development to staging to production

o Participate in the identification of the root cause of an incident and the elaboration (and the implementation) of a solution and if not possible to perform a work-around

Ensuring optimal application performance through platform application capacity management and deep-application monitoring via Dynatrace

Standard ITIL processes (incident, problem, change management)

Restoring the servicing (by restarting the application or the machines, isolating unstable components, )

Emergency deployment of application, patching, modification of parameters

As Web Infrastructure Engineer thrive within our Fortis environment:

Project management, project lifecycle project methodology skills

Self-starter mentality, process-oriented with high attention to detail

Ability to work in a fast-paced environment and flexibility to accommodate demanding projects schedules.

Strong interpersonal and communication skills (written and oral) and the ability to work effectively with a wide range of constituencies in a diverse community

Mandatory

primarily WebSphere focused (WAS ND), certificate management and Dynatrace application infrastructure monitoring

Generic knowledge on:

o Web concepts such as Load balancers, DNS, IP, AV, PKI, DMZ, etc.

o Networking, network protocols (SSL,TLS), network firewalls application firewalls

o Linux operation systems

ITIL processes (incident, problem, change mgt)

Preferable

Agile experience

Notions of Java-based programming

DevOps CI/CD practices

Logging monitoring

Ansible tower is a plus

Kubernetes is a plus

Follows the Customer processes for projects, incident, and change management

Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness

Highly skilled in project management, project lifecycle and project methodology, motivated self-starter, process-oriented with high attention to detail

Ability to work in a fast-paced environment and flexibility to accommodate demanding projects schedules, strong interpersonal and communication skills (written and oral) and the ability to work effectively with a wide range of constituencies in a diverse community

Able to understand bank related business processes and assess impacts on business, Agile methodology

Team player.

Quick self-starter, pro-active attitude.

Good communication skills.

Good analytical and synthesis skills.

Autonomy, commitment, and perseverance.

Ability to work in a dynamic and multicultural environment.

Flexibility (in peak periods extra efforts may be required).

Open minded and show flexibility in self-learning new technologies/tools.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral written

Organizational skills

Client focused

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process

Ability to develop others improve their skills

Ability to set up relevant performance indicators

Ability to manage a project

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications