IT User Experience Dashboard Developer

Job Title: IT User Experience Dashboard Developer

Key Responsibilities:

Develop and maintain IT User Experience dashboards in Splunk (and in the future Dynatrace SAAS) that provide a unified view of real user experiences

Integrate Dynatrace input with log files from different web applications, their backends, and infrastructures.

Analyse data to identify trends, issues, and opportunities for improving user experience.

Collaborate with cross-functional teams to gather requirements and ensure the dashboards meet business needs.

Ensure data accuracy and integrity in the dashboards.

Troubleshoot and resolve any issues related to dashboard functionality and data integration.

Provide insights and recommendations based on data analysis to improve overall user experience.

Qualifications:

Proven experience in developing dashboards and data visualization in Splunk

Strong knowledge of Dynatrace and experience integrating it with other data sources.

Experience with log file analysis from web applications, backends, and infrastructures and the ability to dig into details to uncover insights

Strong problem-solving skills and the ability to work autonomously.

Excellent communication and collaboration skills.

Technical Skills:

Experience with monitoring tools and technologies.

Understanding of web technologies (HTML, CSS, JavaScript) and frameworks.

Knowledge of scripting languages and automation.

Expert in Dynatrace for monitoring and performance management

Proven experience in developing with Splunk SPL, knowledge of Dynatrace Grail and DQL

Experience with Git and GitHub for versioning and collaboration.