Your Impact: Provides technical and consultative assistance on engagements involving implementing the OPENTEXT Documentum product suite for our world-wide customers. Understands customer requirements, conducts detailed technical design, determines level of effort & implementation approach, performs installation, development & integration and prepares technical documentation. Key responsibility is to assist the project manager and other senior staff as part of consulting engagements to evaluate client needs, assess implementation options, propose appropriate solutions and ensure delivery quality. Capable of performing assigned tasks with minimal supervision. Provides assistance and guidance to junior staff members in solving technical implementation issues. What the role offers: Represent OPENTEXT in a professional manner to customers, partners and other OPENTEXT personnel at all times Provide expert advice on cloud architectures, best practices, and strategies for successful cloud deployment and migration projects Work closely with sales and business development teams as a technical consultant, enhancing OpenTexts capacity to secure new business in cloud solutions. Support and report to engagement project manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures Establishes relationships with client technical counterparts. Participates in client meetings related to solution scoping and planning. Assist in the creation of proposals that address current and evolving client requirements Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach Perform installation, development, configuration, integration and testing activities. Collaborate with senior staff and the engagement project manager as required during difficult customer situations. Work in conjunction with colleagues and the Product Support organization to ensure effective resolution of technical issues encountered during implementations Perform code reviews and periodic quality checks to ensure delivery quality is maintained Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions to customer personnel when authorized by management Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements Acquire OPENTEXT Proven Certification in Documentum Content Management foundations, administration, programming, development What you need to succeed : 12+years of experience . Bachelors in Engineering discipline (or) Bachelors in Science with Masters in Computer Applications Proven expertise in at least one major cloud platform (GCP, AWS, Azure) with a solid understanding of the others. Hands-on experience with Kubernetes and cloud architecture principles. Relevant certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Google Cloud Certified Architect, Microsoft Certified: Azure Solutions Architect Expert) are highly desirable. Excellent grasp of the principles of Enterprise Content Management systems Desired experience in Documentum Content Server, DFS, DFC, BOF, DQL Desired experience in architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution Strong background in designing and implementing cloud solutions, with a focus on migrations and deployments. Good understanding of ETL tools, writing migration plugins. Design migration projects from other Non-Documentum Platforms to Documentum platform Proficiency with Database systems such as Oracle, SQL Server, and/or PGSQL databases, network architecture, firewalls, extranet security, virtual environments, backup and high available structures. Proficient in programming using Core Java, JSP, Servlets, XML, JDBC or Microsoft .NET, C#, VB, ODBC Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams Excellent verbal and written communication skills Good team and interpersonal skills workplace.
