IT System Administrator

Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace. Enable faster and smarter business processes and develop analytics for meaningful insights. Work with internal and external partners to communicate project status, activities, and achievements. Be ready to work in flexible hours and identify and fix errors in IT systems. Communicate with clients, users, and other stakeholders to understand their needs and concerns, demonstrating a good understanding of business needs and problem-solving abilities. Possess hands-on experience with technical knowledge and be capable of analyzing software and hardware issues while providing timely solutions to maintain system performance. Identify and resolve technical issues and maintain the security of the company's computer systems. Ability to work independently, build and maintain efficient IT systems to meet business and technology needs. Responsible for logging and processing support calls, repairing and replacing laptop parts, installing and configuring computer hardware, software, systems, networks, printers, and scanners. Manage stocks of equipment, components, consumables, and other supplies, troubleshoot hardware and software issues. Key Skills: - Perform User administration tasks such as user/group, security permissions, group policies, print services, hardware replacement; research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly. - Monitor File Server health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. - Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. - Assist the help desk and other teams with troubleshooting to identify the root cause and provide technical support when needed. - Perform routine and scheduled audits of all systems, including backups. Other Details: - Proven success in an IT role. - Experience with or knowledge of operating systems, current equipment and technologies, Laptop Imaging, Data Wiping, Asset or Inventory Management, systems performance-monitoring tools, active directories. About Grant Thornton INDUS: Grant Thornton INDUS comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. Grant Thornton INDUS is characterized by its collaborative approach, quality-driven mindset, and readiness to tackle challenges. The firm supports and enables the purpose of making business more personal and building trust into every result. The professionals at Grant Thornton INDUS are well integrated to seamlessly support the U.S. engagement teams, enhance Grant Thornton's access to a wide talent pool, and improve operational efficiencies. The firm's culture is marked by empowered people, bold leadership, and distinctive client service. Grant Thornton INDUS values transparency, competitiveness, and excellence, offering an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS engage in community service activities in India, contributing generously to the communities they work in. Grant Thornton INDUS has its offices in two locations in India Bengaluru and Kolkata.,