IT Support & Infrastructure Engineer

Experience: 5 – 7 years

Job Overview:

We are seeking a skilled and proactive IT Support & Infrastructure Engineer who will be responsible for troubleshooting, maintaining, and supporting our IT systems and infrastructure. The ideal candidate should have hands-on experience with desktop/laptop repairs, networking and related hardware/software solutions, along with basic knowledge of SAP Business One (SAP B1).

Key Responsibilities:

• Diagnose and repair desktops and laptops.
• Manage and troubleshoot networking (Active & Passive).
• Configure and maintain VPN, routing, and switching devices.
• Administer and maintain Active Directory services.
• Install, configure, and troubleshoot CCTV systems.
• Set up and maintain Wi-Fi routers and network security.
• Manage and maintain biometric attendance systems.
• Provide on-site and remote IT support as needed.
• Assist in basic SAP B1 support, user queries, and coordination with the ERP team.

Skills & Qualifications:

• Proven experience in IT hardware repair (desktop/laptop).
• Strong knowledge of networking concepts, including cabling, switches, and routers.
• Experience with VPN configuration and network security.
• Familiarity with Active Directory and user account management.
• Working knowledge of CCTV installation and troubleshooting.
• Experience with Wi-Fi routers and biometric devices.
• Basic understanding of SAP Business One (SAP B1) operations and user support.
• Good problem-solving skills with the ability to work independently.

Education:

• Diploma/Degree in IT, Computer Science or related field.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person