Posted:5 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

? Works independently on multiple IT projects as a project team member, occasionally as

a project leader.

? Works on moderately-complex to complex system issues or projects that require

increased skill in multiple IT functional areas.

? May coach more junior staff.

? Ensure release management and SDLC processes are followed

? Communicate verbally and in writing to technical and non-technical audiences of various

levels both internally and externally

? Develop partnership-oriented relationships with business executives and functional

leaders, especially as it relates to operations and technology

? Multitask in a fast-paced environment with a focus on timeliness, documentation, and

communications with peers and business users

? Develops and manages IT systems for business units across the enterprise.

? Develops and implements strategies to follow IT policies and procedures

? Prepares status reports on related IT functions and related projects to ensure

management is appraised of current workload.

? Involved in the evaluation of products and/or procedures to enhance productivity and

effectiveness.

? Provides direct support to the business and IT staff.

? Gather and document requirements from relevant business owners

? Create and maintain documentation of system components and their operation

? Write unit and integration tests that ensure system reliability

? Help train end-users on the use of any new tooling

? Take ownership of tools and sub-components

? Properly support and manage user access and passwords per IT policies and

procedures

? Proposes and implements systems enhancements that will improve the reliability and

performance of the system.

? Monitors usage and performance.

? Installs, maintains, and upgrades internal server hardware and software systems used

for designing and developing company products.

? Troubleshoots server, software, and hardware issues.

? Assists with recommending, scheduling, and implementing system hardware and/or

software upgrades or repairs.

? Researches, evaluates, and recommends software and hardware products.

? Maintain a secure systems environment.

? Provides new hardware specifications based on application needs and anticipated

growth.

? Performs other related duties as assigned.

Knowledge and Experience

? Bachelor's degree in Computer Science, Information Systems, or an equivalent

combination of education, training, or work experience

? Knowledge of relevant IT system issues, techniques, and implications across more than

one server platform.

? Must have extensive knowledge in networking, databases, systems, and/or Web

operations with a primary focus on IT system administration, IT application

administration but may be involved in developing enterprise IT strategies, management

of projects and more complicated issues.

? Typically requires four (4) or more years of combined IT and Identity Access

Management work experience with a broad range of exposure to systems analysis,

applications development, along with infrastructure design and administration with at

least two (2) years of experience in the IT Engineering role.

? Professional certification such as CISSP, CISM, etc. is strongly preferred.

Preferred

? Knowledge of ICE business environment and the ability to evaluate implications of

changes to IT systems

? Knowledge of relevant legal and regulatory requirements

? Knowledge of common Identity Access Management frameworks

? Experience working with a diverse range of data sources/streams and managing these

effectively

? Excellent analytical, decision-making, and problem-solving skills

? Knowledge of multiple operating systems and related utilities and hardware

? Knowledge of storage management, TCP/IP, and network monitoring and tools

? Knowledge of Database design and Running SQL commands

? Knowledge or Hands on Experience writing and running scripts.

? Knowledge of technical writing principles and practices

? Skill to effectively analyze and solve problems

? Skill in software installation and maintenance

? Ability to work independently as well as with a team

? Ability to communicate effectively verbally and in writing

? Ability to establish and maintain effective working relationships

? Strong background in operations, processes, solutions, and technologies

? Strong understanding of policy, compliance, and best practice Identity Access

Management principles

? Working knowledge of Linux, Windows, and Network Operating Systems

? Knowledge of infrastructure, key processes, and technology-oriented risk issues,

specifically around Identity Access Management and privacy

? Experience with enterprise risk assessment methodologies

? Proficiency in project management

? Results oriented, business focused, and successful at interfacing across multiple

organizational units

? Experience with SaaS Solutions and Vendor Mgmt. (i.e. Vendor Ticketing Support and

Escalations)

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