IT Projects and Governance Officer

Nair Systems

Nair Systems

TECHNICAL SKILLS & WORK EXPERIENCE:

Knowledge & Experience:

Bachelor Degree in IT or IT related field

8 minimum years experience in analysing functional software applications and IT project management, preferably, out of which at least 3 years with insurance applications.

PMP is a must, ITIL is a plus, and other related certificates

Strong in IT Governance

Excellent Business and system analysis skills

Computer proficiency in programs such as SharePoint and the Microsoft Office Suite

Familiarity with IT standards such as SSAE SOC2, ISO 27001, PCI, HIPAA/HITECH, NIST, CSA/CCM

Solid HTML skills; familiarity with programming languages

Strong communication skills, both verbal and written

Analytical, critical thinking, and problem-solving skills

Business strategy aptitude

Decision-making and leadership skills

Some Technical: SharePoint, Smart Sheet, PowerApp

Business knowledge of GI, CTS, ERP

Testing and QA experience

SKILLS & COMPETENCIES:

Excellent communication skills

Multi tasking

Ability to problem solve high pressure issues

Good working knowledge of job scheduling and monitoring tools.

Experience of working with multiple projects/tasks and the ability to prioritize on the fly.

Experience of supporting multiple teams within a business.

Good documenting skills (Windows Office/Visio)

KEY ACCOUNTABILITIES:

Implement software life-cycle methodology

Develop and maintain information technology plans which outline project status individual tasks, milestones, completion estimates, and resource allocation

Coordinate the roll-out of beta and production releases

Inspect projects for quality assurance

Ensure customer satisfaction through post-project debrief with clients

Document all estimates, project statuses, and project completion paperwork

Work with the technical team to brainstorm new test ideas for technical projects

Working closely with business end users with excellent communications skills and ability to manage meetings

Manages and hires staff by recruiting, selecting, orienting, and training new employees.

Maintains the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans.

Directs technological research by studying organization goals, strategies, practices, and user projects.

Completes projects by coordinating resources and timetables with user departments and data centres.

Verifies application results by conducting system audits of technologies implemented.

Preserves assets by implementing disaster recovery and backup procedures and information security and control structures.

Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.

Accomplishes financial objectives by forecasting requirements, preparing annual budgets, and scheduling expenditures.

Maintains quality service by establishing and enforcing organization standards.

Maintains professional and technical knowledge by attending educational workshops.

Coordinate with HC and HRML for all Governance requirements

Contributes to team effort by accomplishing related results as needed.

IT Governance:

Status Reporting tool to standardize and governance the reporting tool such as Smart Sheet or others

Create, Manage and control all department templates such as procurement tender processing and SOW, ..

Improve all IT dep. templates to the professional level

Escalating process and check points for all IT department tasks and mange delivery dates

Enhance the contracts and invoices management

Manage SALs

Release Management & Version Control:

Standardize the process of implementation as per the standard industry SDLC

Manage and control all releases

Approve the release after checking the compliance with the standard P&P

Maintain the repository of the RNs and versions

Maintain the backups and roll back procedures

PMO Office:

Manage the business requirements gathering, analysis, and solution design phases of any project and CR using the standard industry documents MD50, MD70, Technical specs, solution design, WF,

Communicate with business and manage all business meeting with the development team

Prepare and create the project plans and hand it to the development team or vendor for execution

Manage and Control all projects plans for projects and CRs using MS Projects you have only the change access and others have read access

Oversee the other phases of all projects to ensure meeting the target dates up to successful implementation

Regular reporting to head of IT

To understand and study Insurance business in all modules

To manage the Motor insurance system as a project manager and an applications owner

Major Projects:

ECI

New Web Site

Investment System

DR Project, 365, Data privacy and personalization

SOC and IT Security projects

Call Centre and CRM

Other as per the company need

Infrastructure:

Study the datacentre and provide the EA diagrams

Identify gaps and enhancements opportunities

Manage and enhance IT security and data privacy

Vendors Management regarding infra and HW

Applications:

To manage the Motor insurance system as a project manager and an applications owner

To manage CRM and Call centre systems as applications owner

Joining time frame:

Should yoube interested in this opportunity, please send your latest resume in MS Word format at the earliest at [HIDDEN TEXT]