IT Project Manager / SAFe Scrum Master

Job Description

Project Manager/Scrum Master Roles & Responsibilities Lead major programs and projects, deploying fit-for-purpose technology and process solutions. Supervise the establishment and development of project plans, risk management plans, and governance procedures. Manage and run multiple scrums and projects efficiently. Facilitate team events such as Daily Stand-ups, Iteration Planning, Reviews, and Retrospectives. Define project/program scope, goals, and work plans aligned with business objectives. Supervise project team members, including vendors, managing allocation, scheduling, and conflict resolution. Track ongoing program performance using appropriate tools and techniques, ensuring expected benefits are delivered. Develop an environment where teams can remain focused and productive. Educate teams about Lean and SAFe Agile practices like Scrum. Remove roadblocks and impediments to team progress. Support the Product Owner in managing the backlog and guiding the team. Strengthen communication and collaboration across Agile Release Trains (ARTs). Track team metrics and identify opportunities for performance improvement. Guide teams towards becoming self-managing and highly productive. Continuously learn and improve as a Scrum Master to enhance team success, including participation in Amgen Communities of Practice. Coordinate multiple scrum cadences across global teams. Ensure cross-team coordination for timely project delivery. Must-Have Skills Deep expertise in PMP/SAFe Agile, combining technical knowledge with business improvement strategies. Proven success in managing multiple complex projects and mentoring Project Managers. Strong program/project management skills, including risk mitigation strategies in Agile, Scrum, and DevOps environments. Solid business acumen with the ability to handle multiple priorities and build executive-level relationships across IT and business functions. Strong learning agility and technical leadershipability to break down complex topics into actionable plans quickly. Strong vendor management skills, from RFP ideation to implementation oversight. Financial forecasting expertise, including cost modeling and portfolio management (LE, Capital/Expense, etc.). Experience managing change in a complex matrix organization. Excellent Project Management, People Management, and Leadership skills in a software development environment. Soft Skills Excellent analytical and fit-gap assessment skills. Strong verbal and written communication skills. Ability to work effectively with global teams. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented mindset focused on achieving team goals. Strong presentation and public speaking skills. Ability to hold team members accountable to commitments. Basic Qualifications Master's degree with 5-6 years of Information Systems experience OR Bachelor's degree with 6-8 years of Information Systems experience Professional Certifications Project Management Professional (PMP) or equivalent certification (required) Certified Organizational Change Professional (CCMP) or equivalent (preferred)