IT Operations Support Specialist

Position Description:

Skills Required:

Skills Preferred:

Experience Required:

Experience Preferred:

Additional Safety Training/Licensing/Personal Protection Requirements:
Additional Information : Roles & Responsibilities: - Intune Administration & Endpoint Management: * Manage and maintain Microsoft Intune for Windows, iOS, and Android devices. * Handle device enrolment, compliance policies, app protection, and configuration profiles. * Troubleshoot and resolve Intune-related issues such as enrolment failures, compliance errors, and software deployment failures. * Work with Azure AD, Conditional Access, SCCM (co-management), and Group Policies. * Support Autopilot provisioning and policy enforcement for end-user devices. * Ensure endpoint security and compliance as per enterprise security policies. - Incident Management & Troubleshooting: * Act as L2/L3 support for endpoint management issues and assist in resolving major incidents (P1/P2). * Work closely with Service Desk / GIM, SME teams, and vendors (Microsoft) for troubleshooting. * Perform root cause analysis (RCA) and contribute to permanent fixes. * Maintain incident logs, documentation, and knowledge base for recurring issues. *

Skill Required: Microsoft Windows, windows 11, Microsoft Azure

5+ Experience

Location - Chennai Preferred

Work Mode: 4 days work from office

Permanent Parent Payroll with V2 soft

POC: Momitha Manna S

Interested Candidate can send your updated resume to: mmanna@v2soft.com

Notice period: Immediate to 15days