IT In-charge

Job Summary:

The IT In-charge will be responsible for the seamless operation, maintenance, and support of all IT systems and equipment within the academy. The ideal candidate will have hands-on experience in managing school IT infrastructure and a solid understanding of both hardware and software. This role is critical in ensuring that technology is a reliable and effective tool for teaching, learning, and administration.

Responsibilities:

Hardware Management & Maintenance:

• Install, configure, and maintain all computer hardware, including desktops, laptops, printers, projectors, servers, and networking devices.
• Conduct regular preventative maintenance to ensure optimal performance and longevity of all equipment.
• Diagnose and troubleshoot hardware issues and coordinate with external vendors for repairs when necessary.
• Maintain an accurate inventory of all IT hardware and peripherals.

Software Management & Support:

• Install, update, and manage all software applications, operating systems, and licenses.
• Provide technical support to students, teachers, and administrative staff for software-related issues.
• Manage and maintain the school's ERP (Enterprise Resource Planning) system, including user access, data integrity, and module support.
• Ensure all systems are protected with up-to-date antivirus and security software.

Network & Security Management:

• Manage the school's local area network (LAN) and Wi-Fi network.
• Configure and maintain network devices, including routers, switches, and access points.
• Implement and monitor network security protocols to protect school data and systems from unauthorized access or cyber threats.
• Manage user accounts and access permissions.

Website & Server Management:

• Maintain and update the school's official website.
• Manage school servers and data backups to prevent data loss.

User Training & Support:

• Provide training and technical support to staff on new software, hardware, and IT policies.
• Create and maintain a help desk system to efficiently track and resolve IT issues.

Procurement & Budgeting:

• Assist in the procurement of new IT hardware and software.
• Provide input for the annual IT budget.

Qualifications:

• Education: Graduation in Computer Science, Information Technology, or a related field (essential).
• Experience: Minimum 3 years of work experience in a similar role.
• Prior experience managing the IT infrastructure of a school is highly preferred.

Skills and Competencies:

• Strong technical knowledge of computer hardware, software, and networking concepts.
• Proficiency in troubleshooting and resolving technical issues.
• Experience with Windows and Linux operating systems.
• Knowledge of network security and data management.
• Familiarity with school ERP systems is a plus.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• A proactive attitude and a commitment to staying updated on technological advancements.

Salary:

Up to INR 25,000/- per month. Salary will be commensurate with experience and qualifications.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• school IT Infrastructure: 3 years (Required)

Location:

• Surat, Gujarat (Required)

Work Location: In person