IT Head Manager for a Manufacturing Company with onsite

Job Description IT Head/ Manager for a Manufacturing Company 

If meeting the criteria, please share CV to jagannaath@kamms.net

Industry: Electrical, Electronics Manufacturing or Industrial Automation Industry                                                                           

Position Type: Full Time

Department: Information Technology                                                                                                         

Experience: 10+ Years

Location: Hyderabad, Tada and Chennai                                                                                                               

Salary: Best in the Industry

Reports To: Managing Director

1. Role Overview

The IT Manager will lead and manage all technology operations for a electrical and Electronics manufacturing environment, ensuring uninterrupted support to production, design, supply chain, and administrative departments.

Key Responsibilities

Supervise daily IT operations. Manage the day-to-day functionality of the IT department.

Establish IT policies. Develop and implement organizational IT standards and procedures.

Enhance cybersecurity. Conduct audits and implement measures to mitigate risks.

Improve workflows. Leverage automation and innovation to boost operational efficiency.

Manage engineering/design software (AutoCAD, ePlan, ETAP) and their licensing.

Support integration between ERP, engineering tools, and shop-floor systems.

Manage and maintain ERP / CPQ / Scheduling systems tailored for manufacturing (Oracle, IFS , Epicor, Asprova etc.).

Coordinate with Engineering, Planning, Procurement,Production QA/QC, and Finance to support system workflows.

Implement ITIL-based service management for efficient ticketing and issue resolution.

Oversee on-prem IT infrastructure: servers, networks, switches, Wi-Fi, firewalls, access controls.

Maintain CCTV, biometric attendance, time-tracking, and access control systems.

Ensure compliance with GCC standards, ISO 9001, ISO 27001, and client audit requirements.

Manage contracts with IT vendors, ERP consultants, network partners, cybersecurity firms, and hardware suppliers.

Proficiency in ERP systems with manufacturing modules (BOM, Routing, Planning, Inventory, QA, HR & Finance).

Prefered certifications: ITIL, PMP, Oracle Certified Professional, CCNA/CCNP, Microsoft Azure/AWS, MCSE, ISO 27001 Lead Implementer, Microsoft 365 Administrator / Enterprise Administrator

KPIs (Key Performance Indicators)

ERP uptime and usage efficiency across departments.

IT infrastructure uptime (factory + office).

Cybersecurity incident prevention and audit scores.

Successful completion of IT projects (ERP upgrades, network revamps, etc.).

Helpdesk resolution time and end-user satisfaction.

Cost optimization through improved IT efficiency.