IT Engineering Manager (QA) - POS Testing

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you re working in our four global Home Offices, Distribution Centers or Retail Stores TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family a Fortune 100 company and the world s leading off-price retailer.

Job Description:

IT Engineering Manager QA Point of Sales & Payment Solutions Practice (India)

About TJX:

TJX is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to build a workplace where our Associates contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. At TJX India, we take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates.

What you will discover:

• Inclusive culture and career growth opportunities
• A truly Global IT Organization that collaborates across North America, Europe, Asia and Australia, click here to learn more
• Challenging, collaborative, and team-based environment

Our organization:

The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front-line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more!

We are on a mission to modernize our solutions, which include extending our solutions globally and exploring alternative and mobile checkout solutions. We aspire to align with our global partners to deliver high value products and streamlined experiences to our customers and associates. Our commitment is to lead the way, empowering our team to drive efficiencies, grow skills, and deliver great solutions.

We are expanding our organizational footprint and need your help to accomplish our vision! You will have a real opportunity to be a part of driving over $50B in annual revenue and make our stores a destination that our customers love.

What you will do:

We are looking for a seasoned Engineering Manager to establish and lead our Quality Assurance (QA) function for the Oracle Retail Xstore Point of Sale (POS) and Payment platforms. This is a pivotal role responsible for building and managing a team of QA engineers and analysts, while driving the strategy and execution of both manual and automated testing across these critical systems.

In this role, you will work closely with product owners, delivery leads, infrastructure teams, and business stakeholders to ensure the delivery of scalable, secure, and high-performing in-store technology solutions that support our global retail operations.

As an Engineering Manager, you will be accountable for:

• QA product management and the overall engineering health of testing platforms
• Talent development and leadership of the QA team
• Defining and executing the testing strategy, including platform capabilities and tooling
• Leading cross-functional teams and engaging with senior-level stakeholders

Key Responsibilities in Testing & Quality Assurance include, but are not limited to:

• Define, implement, and continuously improve quality assurance policies, processes, and standards.
• Lead and manage a team of QA analysts and test engineers, fostering a high-performance culture.
• Ensure compliance with industry standards, regulatory requirements, and internal quality benchmarks.
• Proactively identify and mitigate risks that could impact product or service quality.
• Collaborate cross-functionally to ensure alignment on quality objectives and deliverables.
• Track, analyze, and report on quality metrics and trends to senior leadership.
• Own the end-to-end testing strategy for Oracle Retail Xstore POS and Payment systems, covering functional, regression, integration, and performance testing.
• Drive the implementation and optimization of automated testing frameworks and integration with CI/CD pipelines.
• Partner with QA leads to ensure comprehensive test coverage, effective defect management, and release readiness.
• Maintain and enhance the test automation framework, refining automation practices and operational procedures.
• Collaborate with Product, Delivery, Engineering, Release, and Shared Services teams to lead enterprise-wide quality initiatives, including root cause analysis and corrective action planning.
• Oversee recruitment, onboarding, and training of QA team members.
• Provide mentorship, coaching, and professional development for both direct and indirect reports, ensuring continuous growth and capability building.

The ideal candidate will have a strong technical background, excellent communication skills, and a proven track record of leading successful QA teams. Experience with test automation frameworks, continuous integration, and agile development methodologies is highly desirable. A passion for coaching, mentoring, and growing engineering talent is essential, as is the ability to champion an engineering mindset and foster a culture of quality and innovation.

Minimum Qualifications

• 5+ years of professional experience in quality assurance related roles
• Proficiency in various testing techniques (manual, automated), understanding of software development lifecycle (SDLC), and familiarity with QA methodologies and tools are essential
• 5+ years leading and developing teams as a manager
• Strong team management and organization skills; ability to lead, motivate and direct a global workgroup
• Strong performance management skills to include coaching, goal setting, holding team members across multiple levels accountable for commitments
• Well versed in DevSecOps best practices and experience with Cloud Technologies
• Proven track record of experience with building and supporting scalable, high-performance applications
• Strong Experience with agile delivery model

Preferred Qualifications

• Bachelor s or masters degree in computer science, engineering or a related field
• Certifications such as ASQ, API, SWF or ISO are beneficial
• Hands-on experience with Oracle Retail Xstore POS and Payment platforms a bonus
• Strong understanding of POS architecture, payment integrations, and retail store operations
• Experience managing QA/testing functions, including automation and performance testing
• Familiarity with Java, Oracle DB, REST APIs, and CI/CD tools (e.g. Jenkins, GitHub)
• Excellent communication, leadership, and stakeholder management skills
• Experience in large-scale retail environments or global rollouts
• Knowledge of PCI-DSS compliance and secure payment processing
• Agile/Scrum certification or experience in scaled agile environments

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individuals status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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