It assistant

Company Description

UNM Foundation is the charitable division of the Mehta Family of Torrent Group, dedicated to advancing social and philanthropic initiatives. With a focus on creating positive community impact, UNM Foundation works on innovative projects aimed at fostering development and well-being. Through its mission-driven approach, the organization plays a pivotal role in fulfilling the philanthropic vision of the Torrent Group.

Role Description

This is a full-time, on-site role for an IT Assistant, located in Agra. The IT Assistant will provide technical support for hardware, software, and networks while troubleshooting issues to ensure uninterrupted operations. Day-to-day tasks will include managing and supporting printers, handling user requests, maintaining IT systems, and collaborating with team members to resolve technical challenges promptly and effectively.

Qualifications

• Proficiency in Technical Support and troubleshooting IT hardware and software issues
• Experience with Printer Support and Information Technology tools
• Strong Analytical Skills to identify and resolve system-related challenges
• Ability to work on-site collaboratively and communicate technical concepts effectively
• Bachelor’s degree in Information Technology, Computer Science, or a related field is a plus
• Willingness to learn and adapt to dynamic IT environments