IT Assistant

Job Description

Delhi Public School Patiala is looking for IT Assistant to join our dynamic team and embark on a rewarding career journey. As an IT Assistant, you will play a crucial role in supporting the organization's IT infrastructure and ensuring the smooth operation of day-to-day IT activities. Your responsibilities will include providing technical assistance, troubleshooting issues, and assisting in the maintenance of IT systems. Responsibilities : User Support : Provide first-level technical support to end-users, addressing hardware and software issues promptly. Assist users with login, password resets, and basic IT troubleshooting. Hardware Maintenance : Assist in the installation, configuration, and maintenance of computer hardware, including desktops, laptops, printers, and other peripherals. Conduct routine checks to ensure hardware functionality. Software Support : Install, configure, and update software applications. Troubleshoot and resolve software-related issues reported by users. Network Assistance : Assist in the configuration and maintenance of local area networks (LANs). Troubleshoot basic network connectivity issues. Documentation : Maintain accurate records of IT equipment, software licenses, and user accounts. Document troubleshooting procedures and solutions for future reference. IT Security : Assist in implementing and maintaining IT security measures, including antivirus software and firewall configurations. Monitor for and report any security-related incidents. Procurement Support : Assist in the procurement of IT hardware and software. Coordinate with vendors for the timely delivery of IT equipment. Meeting Support : Provide technical support for meetings, including setting up audio-visual equipment and troubleshooting technical issues.