IPD/OPD Coordinator

Company Description

Samford Super Speciality Hospital is a 200-bed Multi Super Speciality Hospital that features the largest private ICU setup in Jharkhand along with the 100-bed Samford Mother and Child Care Hospital. With a dedicated team of over 300 professionals, Samford delivers state-of-the-art healthcare services in Ranchi. The hospital is equipped with cutting-edge technology, specialized ICUs, and six well-equipped operation theaters catering to various medical specialties. Samford is committed to providing exceptional care through its team of world-class doctors and qualified technicians.

Role Description

This is a full-time, on-site role located in Ranchi for the position of IPD Coordinator. The IPD Coordinator will oversee the operations of in-patient services, ensuring seamless patient admissions, discharges, and bed management. Responsibilities include coordinating communication among the medical team, patients, and families, maintaining accurate patient records, monitoring service quality, and resolving any operational challenges. The role also involves adherence to hospital policies and promoting a high standard of patient care and satisfaction.

Qualifications

• Proven experience in patient coordination, monitoring, and managing hospital ward operations
• Strong organizational and multitasking skills, with attention to detail
• Excellent communication and interpersonal abilities for interacting with patients, families, and medical staff
• Knowledge of medical terminology and hospital operational workflows
• Proficiency in using hospital management information systems or similar tools
• Ability to work collaboratively in a healthcare team-focused environment and handle high-pressure situations
• Graduation in Hospital Administration or a related field; prior healthcare work experience is a strong advantage