IP Billing Executive

Roles & Responsibilities:

• Manage the

  end-to-end billing process

  for all Inpatient (IP) admissions, ensuring accuracy and timeliness.
• Generate provisional and final bills for patients admitted under

  cash, insurance, or corporate accounts

  .
• Coordinate with clinical and nursing teams to capture all chargeable services, procedures, investigations, pharmacy, and consumables.
  
• Liaise with insurance desk for

  pre-authorization, interim approval, and final settlement

  of cashless insurance cases.
• Ensure proper documentation and submission of claims in hospital portals (e.g., Trackcare, ClaimBook).
  
• Handle corporate billing requirements, reimbursements, and compliance with contractual agreements.
  
• Verify indoor case papers (ICP) and patient records for completeness before discharge billing.
  
• Ensure

  timely discharges

  by processing bills within defined TAT (cash ~140 mins, insurance ~250 mins).
• Maintain patient confidentiality and provide

  billing clarifications

  to patients and families as needed.
• Coordinate with Patient Care Coordinators (PCC) and Guest Relations for smooth discharge process.
  
• Assist in handling

  billing queries, disputes, and reconciliations

  with patients, insurance companies, and corporates.
• Support month-end closing, billing audits, and compliance with hospital finance policies.
  

Skills Required:

• Knowledge of hospital billing systems (HIS, Claim portals, insurance TPA systems).
  
• Good understanding of insurance processes, pre-auth, and corporate billing.
  
• Accuracy in billing and attention to detail.
  
• Strong communication skills to handle patient/family queries.
  
• Ability to work under pressure and meet discharge TAT.
  
• MS Excel and reporting skills.