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3.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Manage inpatient billing operations, ensuring accurate invoicing and timely payments Verify patient details, insurance claims, and coordinate with finance teams for settlements Handle patient queries related to billing, Required Candidate profile Maintain records, generate reports, and follow up on outstanding dues with concerned departments Kindly reach us Asha 7603959077
Posted 1 week ago
3.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities Monitoring Room Preparedness and Room Availability in IP Room Upgradation and approval documentation Roster management for Duty Doctors Tracking timely preparation of Discharge summary and its completeness Monitoring and reducing TAT for Discharge Tracking Financial Clearance for OT/Discharge Monitoring F&B Services in IP along with Dietician Tracking Critical Value Reporting from Lab Tracking Diagnostic sample processing & Reports for IP patients IP Patient Feedback Collection / Patient Testimonials & Google Reviews Inventory Management for IP in coordination with Stores a. Linen b. Stationary c. Drugs and Consumables d. Instruments & Equipment e. Furniture & Fixtures Tracking IP Sub store consumption Medical Records Completion and Storage Charge sheet updation for IP Patients IP Billing adherence ( DCI ) and timely charging to reduce discharge time Tickets for Bill Discount in Adbhutam Tracking & Reducing Miscellaneous charging Tracking Open bills/ Reopening of bills/ Bill Cancellations in Insta Billing module Creation & Updation of Codes/ Rates in Insta for IP Billing Timely submission of TPA files Handling Queries from TPA for closure along with IP billing Capturing of Corporate Company Names in Insta Billing module Discharge kits handover to delivery patients and tracking inventory for reorder Coordination for Maintenance/ Biomedical / IT issues closure Monitoring H/K & Pest control services in IP Monitoring Laundry Services Infection Control & Safety Protocol Adherence in IP Adherence to Visitor Policy Complaint Management for IP Services Night MOD duties MIS Preparation and Reporting Preferred candidate profile To ensure that the Namaste Culture is the beginning of all service deliveries as an IP Manager Answer customer questions regarding billing, service problems, products and features. To ensure patients/customers are not disturbed by maintaining the noise levels at the nursing stations To proactively ensure that the coordination with insurance department is done for the benefit of the customer To attend a minimum of 2 workshops in service excellence in coordination with the L&D department and a minimum of 20 hours of trainings To maintain an Average Resolution time of 2 hours for escalations raised towards customer service provided. To ensure NPS scores are above 95 % and Google Rating Scores are above 4.5 rating. To ensure that the 3E (Empathy, Expertise and Excellence) concept and TLC (Tender Loving Care) concept is imbibed in practice at work The IP Manager is responsible for all employees under his/her department to follow the points mentioned above
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Job Requirement Must Have hands on experience in Billing department Must Be Graduate. Excellent in Communication At least 2 years of administrative experience in a medical or healthcare setting. Associate's degree in accounting, business, or economics may be preferred. Basic mathematical skills. Excellent communication skills to deal with medical insurance companies and to explain financial matters to patients and staff. Above-average organizational skills to be able to locate files or patient records speedily. Attention to detail to maintain patient records proficiently and to check that the accounts have been entered accurately. The ability to process cash or credit card payments. Proficiency in account data input to prepare statements for patients. Knowledge of medical coding procedures. Medical Billing Responsibilities: Managing patient accounts and preparing invoices. Inputting patient information and maintaining up-to-date records of patient data using computer software. Ensuring that the patients receive the accounts. Performing administrative tasks such as answering phone calls and responding to emails. Acquiring and recording medical aid details from patients and liaising with the medical aid company to obtain authorization on payments owed by patients. Following up with patients on accounts that are late as well as those which are seriously overdue. Following work procedures methodically while ensuring compliance with the rules and regulations of the hospital or clinic as well as state and federal laws. Improving job knowledge and skills by networking and staying abreast of medical service rates in order to ensure up-to-date billing. Ensuring that patient records, accounts, and payments are meticulously handled. Keeping all patient records confidential.
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Chennai
Work from Office
Walkin Interview - Mon to Sat (11am to 3pm) - Location : Siruseri (Near SIPCOT IT Entrance) No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu 600130. Map link https://maps.app.goo.gl/tqmipcbY3ZMSJfr56 Contact: Naveenkumar - HR - omrhr@drkmh.com Preferred candidate profile: Qualification : Any Graduate/Post Graduate Experience: 0 to 5 years. Pleasant looking with good communication (Male/Female) Must follow hospital grooming standards and uniform policy. Preferable to have typewriting skills. Rotational Shifts including night duties . Immediate Joiners are preferred. 1. Guest Relations Officer: Job Description: Greets patients and patient visitors, determines nature/ purpose of visit, and directs them accordingly. Be aware of your surroundings and of the patients in the waiting room. Be aware of which doctors and nurses are currently working in the building and whether they have arrived for their clinics. Observe clinics running late and advice patients waiting and offer apologies. Receive and make telephone calls as required. Phones must be answered within 3 rings and no more. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Be polite and helpful at ALL times. If a patients behaviour becomes unacceptably abusive refer the call to your manager. Do not shout or respond in a rude manner to the patient. Information about Hospital, such as location of departments/offices, employees within the organization or services provided. Handles patients registration, all clinical booking procedures, schedules appointments and does follow ups. Verifies all insurance benefits assigned to the Hospital to determine whether insurance coverage meets the standards as per the Hospital policy. Maintains departmental records and files and takes care of Department equipment. Participates in departmental meetings and related in-service educational programmes. Makes bed assignments in collaboration with the Nursing units, based on patient preference, condition and diagnosis. Ensure that all new patients are registered onto the computer system promptly and accurately, this should be on the same day that they attend the practice to register. Coordinating with Housekeeping for room cleaning. Coordinating with maintenance department for room maintenance work. Coordinating with Emergency staff for Admission. Arranging transport to wards. Reporting to Head of the Department. 2. Patient Care Coordinator: Job Description: Guide and assist the Patients in their visits to hospital. Resolve the Patients queries by being single point of contact. Guidance and counseling to the patients and their families. Help the Patients & relatives in taking admission and billing process. Updating and escalating the customers feedback to the PR Team. Maintain good rapport with the patient during their visit. Relationship between management and Patients beyond hospital visits responsible for overall customer satisfaction. Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day. Follow standard help desk procedure. Inform management of recurring problem. Manages problem resolution for patient & relatives through feedback analysis in coordination with department head to develop proactive problem solutions. Need to take care of all other works which is assigned by the Manager. 3. Patient Relations Officer: Job Description: Ability to work in a team environment, should be good with handling people and making avail care and treatment at the hospital or doctor. Should have a basic understanding of systems and processes that are to be followed in a healthcare facility. Counseling and respond to patients needs, requirements and concerns as appropriate. Making patients aware of health services and facilities available for patients at Dr. KMH. Investigate and/ or channel complaints or problems to appropriate head department in hospital. Assist in resolving conflicts and act as an intermediary between patients, families and staff. Supports/facilitates the implementation of innovation and systems that eliminate patient harm. Collect data and information about patient feedback and make recommendations as appropriate. Explaining policies, procedures or services to unknown patients using medical or administrative knowledge. Analyzing and assessment of patients needs through IP visit. Taking daily rounds in OPD, ER & other departments to ensure excellent care and services to all the patients, to co-ordinate with doctor in patient care whenever required, complaints redressal and feedback. All verbal and written complaints will be investigated and responded through calls and visits in a timely manner and a summery will be reviewed once in fortnight with the core committee of the organization. All suggestions will be documented by PR Team and informed to the concerned department head for assessment and corrective and preventive actions. Monitoring and analyzing the patients rights and responsibilities. Collaborates with the Quality improvement efforts to identify key improvement focus areas that impact both patient care quality and safety. Need to take care of all other works which is assigned by the Manager. 4. Billing Executive Job Description: Carry out the daily activities of the department. Handle Cash & Credit IP billing. Interact with customers to solve various queries regarding bills. File and maintain all records. All the consultation, and any type of OP/IP billing have to be managed by the billing staff. The complete tariff structure, Consultation charges of the doctors have to be updated in the system to avoid miscalculations. Manual billing is not acceptable and computer billing needs to be followed strictly. Before taking a printout of the bill, the details mentioned in the bill needs to be explained clearly to the attender along with the break up. On acceptance, a printout could be taken accordingly. Receive and enter the billing activities received from the clients. Any error in the billing is not acceptable and, in such situation, the billing staff needs to take complete responsible of the deficit occurred. File and maintain all documents pertaining to the patient in an orderly manner. No billing counter staff is authorized to provide discounts unless a prior notice has been given. Resolves billing issues by discussing contract with third-party payer; explaining insurance contract with patient; negotiating settlement. Maintains patient and invoice files by entering and adjusting data. Updates job knowledge by participating in educational opportunities. Accomplishes medical office mission by completing related results as needed. Reporting to Head of the Department.
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Faridabad
Work from Office
Responsibilities Generate and manage accurate invoices for IP services. Resolve discrepancies in billing and manage client inquiries. Coordinate with the IP department to ensure accurate tracking of billable activities. Reconcile client accounts and ensure timely payments. Prepare detailed billing reports for internal and client review. Maintain up-to-date billing records in the system. Collaborate with the finance team to improve billing processes. Handle confidential client information securely. Interested candidates can contact - 9911892435 email id - rahul.chauhan@fbd.amrita.edu
Posted 2 weeks ago
2.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Duties : Approving credit requests from customers. Creating monthly and quarterly commission reports. Resolving issues arising from actions or events involving administrative functions and throughout the billing process of the customer. Coordinating and resolving issues, if any, from customers or their respective insurance bodies. Maintaining pleasant communication with customers and patients. Ensuring timely flow of consolidated billing reports to the superior concerned. Feeding billing inputs in the system with accuracy on a daily basis. Ensuring complete documentation and coding for each patient. Maintaining billing file and records by batch as per hospital protocols. Doing the daily closing of balance for the day. Coordinating with all departments for clearance and rechecking of bills. Any other responsibilities entrusted by the Corporate Office.
Posted 2 weeks ago
2.0 - 5.0 years
1 - 3 Lacs
Chennai
Work from Office
Roles and Responsibilities Manage patient billing, cash collection, and payment follow-up for OPD services. Ensure accurate and timely processing of IP/OP bills, including claims submission to insurance companies. Coordinate with front office staff to resolve any discrepancies or issues related to billings. Maintain a high level of accuracy in recording financial transactions and ensuring compliance with hospital policies. Provide excellent customer service by responding promptly to patient queries regarding billing matters. Desired Candidate Profile 2-5 years of experience in healthcare services, preferably in billing executive roles. Strong knowledge of IP/OP billing systems and processes. Excellent communication skills for effective interaction with patients, doctors, and other stakeholders. Ability to work independently with minimal supervision while maintaining attention to detail.
Posted 2 weeks ago
10.0 - 15.0 years
5 - 7 Lacs
Aurangabad
Work from Office
Accuracy in Inpatient Billing. Effectively monitoring of day-to-day activities Resolve customer complaints or answer customers' questions regarding policies and procedures. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Implement corporate or departmental policies, procedures, and service standards in conjunction with management. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. Monitoring all estimations and actual billing expenses. Follow up of Emergency admission patient. Day to day outstanding amount follow up. Monitors OP / IP billings performance shift wise. Bill Updating of all the procedures done to the patient on daily basis. Ensures charges for the hospital services based upon the tariff. Gives estimation to the self-paying patients and Corporate Patients. To ensure that all the services are charged before final bill is made. Takes written consent from the Patients attendants on payment terms. Discuss with the consultants, estimate, deposits and payments. Explains the line of treatment being given and the reason for taking such deposits at the time of admission to the patients and their attendants. Gives break-ups of the treatment bills for re-imbursement, insurance claims. Provides inputs to Finance and Accounts department regarding day-to-day transactions Implementing admission & billing policies as directed by the management Tracking timely submission of bills of TPA & Corporate Maintaining MOU tracker. Maintaining all tariffs in soft copy and hard copy authorized sign. Co-ordination with internal departments. Maintaining Discharge TAT. Maintaining Estimation TAT. Giving on job training to staffs. Ensuring proper documentation for audit. Helping to concern person for timely TPA and Corporate renewals. Timely tariff revision. Daily MIS reports to the management.
Posted 2 weeks ago
2 - 5 years
2 - 3 Lacs
Hyderabad
Work from Office
Duties : Approving credit requests from customers. Creating monthly and quarterly commission reports. Resolving issues arising from actions or events involving administrative functions and throughout the billing process of the customer. Coordinating and resolving issues, if any, from customers or their respective insurance bodies. Maintaining pleasant communication with customers and patients. Ensuring timely flow of consolidated billing reports to the superior concerned. Feeding billing inputs in the system with accuracy on a daily basis. Ensuring complete documentation and coding for each patient. Maintaining billing file and records by batch as per hospital protocols. Doing the daily closing of balance for the day. Coordinating with all departments for clearance and rechecking of bills. Any other responsibilities entrusted by the Corporate Office.
Posted 1 month ago
2 - 6 years
3 - 3 Lacs
Bengaluru
Work from Office
Invoicing, billing queries & collections. Coordinates with patients, nurses & center heads for service confirmations, Sends reports to accounts, verifies bills, follows up on payments, deposits cheques & resolves customer queries via calls and emails
Posted 1 month ago
1 - 5 years
1 - 2 Lacs
Hyderabad, Kondapur
Work from Office
Role & responsibilities To go through the bill and counselling on the approximate cost of the treatment in consensus with the treating consultant. To give the interim bill update day to day and explain the details of the bill and signature of the same need to be done. Ensure that the payment is done post counselling according to the bill amount and treatment procedures. Ensure transparency in billing. Keep a track on the TATs defined and adhered to the same Maintain good interpersonal relationships with Doctors , Patients , Corporate Representatives and other departments Preferred candidate profile Candidate should have Any degree qualification. Candidate should have min 1 year Hospital Industry. Both Male & Female can apply for this post.
Posted 1 month ago
3 - 8 years
3 - 5 Lacs
Chennai
Work from Office
Roles and Responsibilities Manage day-to-day operations of IP billing, ensuring accurate and timely processing of customer orders, invoices, and payments. Oversee order management processes to ensure seamless communication between sales teams, engineers, and customers. Coordinate with internal stakeholders to resolve billing discrepancies and optimize revenue collection. Develop and maintain relationships with key clients to understand their needs and preferences. Ensure compliance with company policies, procedures, and regulatory requirements.
Posted 2 months ago
1 - 6 years
0 - 1 Lacs
Hyderabad
Work from Office
Urgent Hiring for IP Billing & Financial Counselor Designation- Executive/Sr .Executive Shifts- Rotational Shifts Gender- Male / Female Interested candidates can directly walk in for interview -1 floor HR Dept ,KIMS Hospitals Gachibowli ,or share your Cv to 9030420202
Posted 2 months ago
5 - 10 years
0 - 2 Lacs
Delhi NCR, Gurgaon
Work from Office
Role & responsibilities Ensuring timely and accurate billing completion of Infra-structure Providing Fees invoicing of all Telecom entities Pan India. Ensure all billing as per Master Service Agreement/ documentation & Ensure 100% monthly billing completed for all sites/Leases. Co-ordinating with Circle collection for timely resolution of customer disputes. Working with internal business customers, project managers & IT to understand reporting requirements. Meeting all reporting deadlines and specification for the hubs, region and global requirements that can enhance the effectiveness of business decisions. Maintaining contract / agreement repository/ Maintaining Invoice trackers Preparing Dashboard for management and Circles. Validation of credit & Debit note requests and issuing to Operators. Preparing and ensuring timely reporting of operator wise unbilled provision. Preparation of Monthly & Quarterly Variance Analysis for audit. Ensured bills were submitted within the allowable timeframe and followed up on A/R reports Responsible for Pre-Validation of Billing. Work proactively with other departments in identifying and resolving accounts receivable related issues. Preferred candidate profile Perks and benefits
Posted 2 months ago
1 - 4 years
3 - 4 Lacs
Bengaluru
Work from Office
Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years Experience Hospital/Medical/Health Insurance service. Candidates with experience in Hospital IP/OPD/Floor Management. Skill(s) required: Communication Skills (Written and Oral). Customer Centricity, Empathy. Basic Understanding of the Health Industry. MS Excel/Google Sheets. Mobile to go around multiple hospitals basis the business requirements.
Posted 2 months ago
2 - 5 years
2 - 3 Lacs
Ahmedabad
Work from Office
Role & responsibilities 1. Daily updation in the bills of all patients from the time they get admitted in the hospital 2. Develop `and Maintain a good relationship with the consultants and customers 3. Resolving billing and chargeability query raised by the internal customers and external customers 4. Receive and enter the billing activities 5. Entering and getting the discounts acknowledged under the respective heads and into the patients bill 6. Ensuring smooth shift handover and getting all queries resolved to maintain a clear handover 7. Rectifying any errors from the previous shift so as to minimize the error rate 8. Before discharge crosschecking for approval and other required documents if the patient is under a corporate. Updating the patients bill according to the MOU with the respective corporate and post discharge raising the credit bill in the corporate name 9. Cash collection and tallying cash report till deposited in bank. Interested candidates can DM on 6359603615 alternatively can email with updated resume on hr@kdhospital.co.in
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Hyderabad
Work from Office
We are hiring for below positions: 1. Front Office 2. Electrician-Engineering 3. Genetics-Laboratory Medicine 4. Mechanical-Engineering 5. Data Entry Operator 6. Blood Bank Technician 7. AC Technician
Posted 2 months ago
4 - 9 years
1 - 5 Lacs
Bengaluru
Work from Office
Monitoring Room Preparedness and Room Availability in IP Room Upgradation and approval documentation Roster management for Duty Doctors Tracking timely preparation of Discharge summary and its completeness Monitoring and reducing TAT for Discharge Tracking Financial Clearance for OT/Discharge Monitoring F&B Services in IP along with Dietician Tracking Critical Value Reporting from Lab Tracking Diagnostic sample processing & Reports for IP patients IP Patient Feedback Collection / Patient Testimonials & Google Reviews Inventory Management for IP in coordination with Stores a. Linen b. Stationary c. Drugs and Consumables d. Instruments & Equipment e. Furniture & Fixtures Tracking IP Sub store consumption Medical Records Completion and Storage Charge sheet updation for IP Patients IP Billing adherence ( DCI ) and timely charging to reduce discharge time Tickets for Bill Discount in Adbhutam Tracking & Reducing Miscellaneous charging Tracking Open bills/ Reopening of bills/ Bill Cancellations in Insta Billing module Creation & Updation of Codes/ Rates in Insta for IP Billing Timely submission of TPA files Handling Queries from TPA for closure along with IP billing Capturing of Corporate Company Names in Insta Billing module Discharge kits handover to delivery patients and tracking inventory for reorder Coordination for Maintenance/ Biomedical / IT issues closure Monitoring H/K & Pest control services in IP Monitoring Laundry Services Infection Control & Safety Protocol Adherence in IP Adherence to Visitor Policy Complaint Management for IP Services Night MOD duties MIS Preparation and Reporting
Posted 3 months ago
1 - 3 years
1 - 2 Lacs
Chennai
Work from Office
*Collect amount for the planned major surgeries and issue receipts. *Inform and explain the patients with regard to the rates as stipulated in the approved Tariff as and when required. *Deliver the original bill to the patient.
Posted 3 months ago
2 - 7 years
1 - 5 Lacs
Bengaluru
Work from Office
To co-ordinate with patient attendees, Care manager, patient Service manager, doctors for bill preparation Preparation of bills with TAT (cash 2hours and insurance 4hours) To update the activity sheet on daily basis To co-ordinate with Nursing, Jr. consultant, consultant on discharge timings and date To answer the patient queries on their bills. To inform the deposit amount to the patient according to the payable report. To maintain the files and registers with respect to correspondence matter. To check the deposit for all cases (at the time of admission) and give the authorization to the concerned department. In case of non-payments, to report to HOD for further necessary action. To prepare a statement for pending cash bills and follow-up with patients for closure To check the credit authorization letter regarding the eligibility and get the approval from the authorized person if necessary. To co-ordinate with doctors about their fees and correctness of bills. To collect Cash / Credit cards from patients and issue clearance receipts. To prepare summary sheet of collection and balance it with actual Cash to be collected. To obtain the day-to-day rates (Foreign currency) from the bank To intimate the patients for the settlement. To maintain the bill books and receipts. To make necessary entries in the discharge books and keep all the records updated In case of refunds, authorisation from business head and initiating refund process To adhere to the safety norms of hospital and to follow both patients and staff safety rules To perform any work / job related with billing activity when assigned by the superiors
Posted 3 months ago
2 - 4 years
3 - 4 Lacs
Bengaluru
Work from Office
Greetings form Rainbow Hospitals !!!!! Job Summary: Responsible for maintaining revenue by establishing, implementing, and controlling billing system. Receive payment from all patients for the hospital services provided. Submit all related documents like reports, bills and discharge summary to concerned internal departments for final approval and settlement Process all insurance TPAs and resolve their queries (TPAs as well as patients) to get the approval for payment clearance. Coordinating with TPA Network team regarding reconciliation, billing queries like, over billing justification/ PPN Package issues & resolving. Ensure transactions are correctly recorded of both OPD and IPD functions also maintaining the records & register for IPD. To check the accuracy of the bills on daily basis, before the same could be circulated to the patients/attendants. Responsible generation of daily reports & submitting the same to the manager. Responsible for cash & credit billing (Insurance) for in-patient department. Explaining the cash / TPA (Third Party Administration) insurance package to the patients and initiating backend process by sending all the insurance documents to the respected TPAs for the final settlement. Daily checking the insurance patients and discuss with their consultants about their treatments & stay of hospitalization. Daily Updating of Hospital Inpatient, census for pending payments, cashless/ approval status in TPA cases. Responsible for maintaining all TPAs (Third Party Administrator) data and MIS. To maintain a good relationship with TPAs for smooth functioning of the department. Interact with all the internal and external auditors and answer queries if any. Ensure all the documents are filled as per audit requirement and shared with the respective departments on a timely basis. Ensure timely resolution of patient queries (discounts/ billing/ packages etc.) and counsel them on insurance related matters if any. To co-ordinate with other departments like Pharmacy, OT Stores & Materials Stores for smooth flow of discharge process. To interact with cross function teams to receive/ share updates timely Any other portfolio that may be entrusted by the management from time to time. Educational Qualifications: B.com/ MBA Work Experience: 2+ years of experience in Billing Department. Good communication and interpersonal skills Accurate processing of information both verbal and written Demonstrates high attention to detail with ability to solve problems on hand Should demonstrate patience and confidence when dealing with customer enquiries and complaints Strong attention to details Expected Deliverables: Ensuring zero billing discrepancies Accurate filing and maintenance of bills (online and offline) Timely processing of insurance claims with TPAs 100% compliance to statutory and internal audits Resolving customer queries and ensure zero escalations
Posted 3 months ago
2 - 6 years
1 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities Responsible for counselling patients based on the procedures planned and make sure, all the clearances are in place for the patient and ensure collection of dues. Carry out rounds and collect information of all the services rendered to patient Previous day. To ensure day to day collections / surgeries / clearances To explain bills to the patients, counselling regarding day-to-day expenditures, Surgery costs etc. To carryout rounds and intimate patients about payment of dues and answer their Queries in this regard. To keep track of occupancy status at any point in time. To ensure that the payment is done by the patients Report to Manager within TAT about any incidences or escalating issues To estimate the expenditure for special procedures To be present for emergency admissions and carries out the analysis To coordinate with Doctors and other department staff To prepare all general correspondence letters received by patients Preferred candidate profile Good knowledge of Medical & Surgical procedures and their cost Attention to detail Excellent communications skills Strong interpersonal skills with an ability to build rapport with patients / Attendants and Consultants including the ability to convince them Strong cross functional exposure Ability to multitask Attitude to learn new things Strong numerical ability with a strong insight into analysing data Accounting and auditing skills, ability to analyze and interpret billing records, Technical Skills: MS Office (Excel and Power Point).
Posted 3 months ago
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