Management Level
G
Job Advert: Modern Workplace Engineer (Intune)
Location: Chennai, Bangalore
Reporting to: Modern Workplace Engineering Manager
Business Unit: Digital Solutions & Data
Job Level: G (Individual Contributor 2)
About the Role
We are seeking a skilled Modern Workplace Engineer to join our Modern Workplace Engineering team. The Role will be part of a subject matter expert team responsible for effective provisioning, installation, operation, and maintenance of platforms including InTune, Azure, IAM and MS365 services.
This is a key role responsible for the full lifecycle of endpoint management features, with a strong focus on automation, security, and continuous improvement. You will work independently on complex tasks, collaborate with colleagues, and help drive the adoption of modern endpoint technologies.
Key Responsibilities
- Design, implement, and support endpoint solutions using Microsoft Intune, PowerShell and Microsoft Cloud / SaaS tooling.
- Assist in migration work away from on-premises software to cloud native solutions.
- Develop, test, and maintain scripts and automation for device management and security compliance.
- Contribute to the optimisation of engineering processes, knowledge management, and continuous learning.
- Participate in problem solving and troubleshooting for the End User Computing environment and related applications.
- Evaluate and adopt emerging technologies to strengthen our endpoint management capabilities.
- Respond quickly and effectively to production issues and take responsibility for seeing those issues through resolution
- Facilitate knowledge sharing by creating and maintaining detailed, comprehensive documentation.
- Support and mentor less experienced colleagues within the team.
- Maintain an expert level of knowledge in area of expertise by maintaining certifications current, attending seminars or though other related activities
- Work with the wider IT department to ensure the quality of coordinated projects and business needs
Essential Skills & Experience
- Significant experience in endpoint engineering, configuration, or support within a MSP, SaaS or enterprise environment.
- Strong hands-on expertise with Microsoft Intune for device management.
- Advanced experience and knowledge in PowerShell scripting for automation and troubleshooting.
- Expert knowledge of the Windows 11 operating system.
- Familiarity with SCCM, AAD/Entra, AD, MS365, MS Defender, Azure and licensing.
- Excellent problem-solving, troubleshooting, and multitasking abilities.
- Understanding and application of ITIL principles and practices, and how they relate to the goals and objectives of the organization.
- Exceptional customer service skills, in addition to extensive experience working in a team-oriented, collaborative environment.
- Excellent written and verbal communication skills with the ability to effectively interact with all IT Infrastructure groups, peers, management, contractors, and vendors.
- Ability to manage high priority projects and proven ability to work successfully as part of a team at all levels.
Desirable Skills
- MD-102 (Endpoint Administrator Associate), AZ-104 (Azure Administrator Associate) or other relevant qualifications highly advantageous
- Experience with Office 365, JamF and other enterprise ready solutions.
- Experience with ZScaler for secure access and network protection.
- Knowledge of CIS Benchmarking and associated security frameworks.
- Background in Financial Services or Pensions.
Education
- Degree in Computer Science, Engineering, or a related technical field.
- Postgraduate qualifications in advanced computer science or an MBA in Systems are advantageous.
Behavioural Attributes
- Demonstrates high ethical standards and integrity.
- Calm, composed, and respectful in all situations.
- Positive, enthusiastic, and solution-focused attitude.
- Champions team success and celebrates the achievements of others.
- Open to feedback and committed to continuous improvement.
Ready to take the next step in your careerApply now to join a forward-thinking team and help shape the future of endpoint management!