0 - 5 years
4 - 5 Lacs
Posted:9 hours ago|
Platform:
On-site
Full Time
Description We are seeking an International Voice Support professional to join our team. The ideal candidate should have 0-5 years of experience in the job market context of India. The candidate should be able to provide customer support via phone, email, and chat in a timely and efficient manner. The candidate should also be able to communicate effectively with customers and colleagues in English and other languages. Responsibilities Provide exceptional customer support via phone, email, and chat Resolve customer issues in a timely and efficient manner Communicate effectively with customers and colleagues in English and other languages Maintain a high level of product knowledge to assist customers Document customer interactions and resolutions accurately Collaborate with team members to improve customer support processes Meet or exceed individual and team targets Skills and Qualifications 0-5 years of experience in International Voice Support or a related field Excellent communication skills in English and other languages Strong problem-solving skills Ability to multitask and prioritize tasks effectively Familiarity with customer support tools and software Ability to work in a fast-paced environment Bachelor's degree in any field Flexible to work in rotational shifts
Sourabh Bakshi ( Proprietor of Connecting the Dots )
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