Posted:2 months ago|
Platform:
Remote
Internship
This is a remote position.
Mail:- info@naukripay.com telecaller is responsible for making outbound calls to promote products or services, and handling inbound calls from customers. Key duties include generating sales leads, resolving customer inquiries and complaints, maintaining accurate customer records, and ensuring high customer satisfaction. This role requires strong communication and persuasion skills to engage with clients and meet sales targets. Core responsibilities Make outbound calls: Contact potential or existing customers to promote products, services, or offers, and generate leads. Handle inbound calls: Answer customer questions, provide information, and address their needs or issues. Resolve complaints: Find and implement solutions to customer complaints and ensure a positive experience. Follow up: Follow up with leads and existing customers to provide updates, gather feedback, or close sales. Maintain records: Accurately document customer interactions, update contact information, and record sales activities. Key skills and qualifications Communication: Excellent oral communication, listening, and persuasive speaking skills are essential. Customer service: Ability to provide support, resolve issues efficiently, and maintain high customer satisfaction. Sales: Persuasive ability to convince customers and achieve sales targets. Organization: Strong organizational skills and attention to detail for maintaining records and managing tasks. Technical: Basic computer skills for using CRM software and other databases.
Naukripay group
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