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International Semi voice Process

International Semi voice Process

Lancesoft

0 - 1 years

1 - 3 Lacs

bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

fresher hiring bpo us process customer support semi voice international process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location:

Experience:

Transport Facility :

Understand the basic professional standards and established procedures, policies before taking action and making decisions
Processing claims and handling calls, as per the process guidelines.
Adhering to the service level and understanding Quality & Auditing parameters
Assume responsibility for work and coordinating efforts
Meeting assigned productivity goals
Adhere to attendance and punctuality norms
Acquiring knowledge & skills of related areas of the process
Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct
Desired skills and abilities:
Knowledge on US health care
Good Oral and Written Communication Skill in English
Awareness of Telephonic Etiquettes & MS Office suite
Good Typing Skills & Basic computer Navigation Skill

Preferred candidate profile

Any graduate (20222024 pass-outs preferred)

Excellent Communication

Must be Bangalore-based

Comfortable with night shifts

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