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International Sales Team Leader

Supportio Business Services Private Limited

1 - 31 years

4 - 6 Lacs

Thane West, Thane

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

report metrics compliance recognition

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities: Lead a team of inbound and outbound sales agents focused on the US market. Monitor team performance, set daily goals, and ensure KPIs are met. Train, coach, and mentor sales representatives on product knowledge, soft skills, and sales techniques. Handle escalations and assist with complex customer queries or negotiations. Track and report team performance metrics such as conversion rates, call quality, and revenue. Ensure adherence to call quality standards, compliance guidelines, and U.S. process protocols. Motivate the team to achieve individual and group targets through incentives and recognition.

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Supportio Business Services Private Limited

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International Sales Team Leader

Supportio Business Services Private Limited

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International Sales Team Leader

Supportio Business Services Private Limited

Thane West, Thane

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International Sales Team Leader