International Onboarding Lead – Payments Implementations- Vice President

• Lead the Onboarding team in implementing Treasury Products and Services, driving team performance through individual coaching and development, and promoting an inclusive and diverse work environment.
• Foster a client-centric culture within the team, managing client and partner expectations, and building global relationships that support business initiatives and enhance the client experience.
• Utilize advanced risk management skills to identify and resolve potential business risks, maintain a controls agenda to ensure policies protect the firm, and own the identification and resolution of risks and issues.
• Collaborate with Operations and Product Management to streamline onboarding processes, leverage technology for innovation, and challenge assumptions for continuous improvement.
• Provide direction and support for successful execution of complex global implementations, offering guidance on international trends, best practices, and technological advances.
• Partner across businesses and functions to influence shared purposes through trust and teamwork, ensuring alignment and support for the firm's initiatives.
• Act as a trusted advisor to banking partners, helping them drive growth and increase market share through strategic insights and support.

Required qualifications, capabilities, and skills:

• Bring minimum 10 years experience in operations, project management, or related fields, with at least 2 years in team management and leadership roles, valuing diverse professional backgrounds.
• Work effectively with cross-functional teams in a dynamic environment, demonstrating excellent written and verbal communication skills.
• Maintain accuracy and compliance with policies while prioritizing tasks to meet deadlines efficiently.
• Utilize strong analytical skills to address client issues, focus on customer satisfaction, and identify and mitigate potential risks.
• Quickly learn and adapt to new technologies, proficient in Word, Excel, and PowerPoint, maintain professionalism, and proactively seek process improvements and innovation.

Preferred qualifications, capabilities, and skills:

• Effectively plan, execute, and oversee projects. Experience in participating in process initiatives and improvements leading to successful completion and achieve desired outcomes.
• Familiarity with tools that help keep track of changes and progress in projects. We value those who are open to learning these systems.
• Experience with programs that assist in managing projects and design work. We support those who have used any such tools and are open to adapting and growing.
• Familiarity with computer languages like Python or JavaScript. We
  appreciate anyone who has some coding experience and is willing to learn more.
• Experience in building websites. We value those who are interested in web technologies and want to expand their skills.