International Nonvoice - Customer Support - Noida - 24/7 Shift

1 - 4 years

3 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title: Customer Support Executive - International Voice/Blended Process

Job Location:

Notice Period:

Roles and Responsibilities:

  • Responsible for service delivery of the areas assigned.
  • Meeting the service level and maintaining the accuracy of the database.
  • Basic Knowledge of Computers, Oracle and Sales force.
  • Should be able to work in Citrix based environment.
  • Knowledge of customer service, helpdesk and order fulfillment.

Desired Candidate Profile:

  • Added advantage if candidate holds prior experience in BPO, specifically in an International Voice or Blended process
  • Good communication (written and verbal) and comprehension skills in English
  • Willing to work in night shifts 24/7 environment

How to apply:

Share CV to Below Contact Details:

  • Subject Line: Application for International Nonvoice

  • Person Name: Mahitha Addepalli

  • Email: addepalli-gowri.mahitha@capgemini.com


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Capgemini

IT Services and IT Consulting

Paris France

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