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ADDPRO NETWORK
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International Inbound Voice Process

International Inbound Voice Process

ADDPRO NETWORK

1 - 5 years

0 Lacs

karnataka

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

customer support inbound voice process handling phone calls customer queries resolution

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be working in a US International Voice Process, specifically in Customer Support during US Shift. Your main responsibility will be to handle phone calls from international customers, providing customer support, and resolving issues in various languages and time zones. Your role will involve providing information, assistance, and resolution for customer queries. Key Responsibilities: - Handle phone calls from international customers - Provide customer support in various languages - Resolve issues in different time zones - Provide information, assistance, and resolution for customer queries Qualifications Required: - Previous experience in customer support is beneficial - Good communication skills in English and other languages - Ability to work in US Shifts - Strong problem-solving skills Additional Details: The job offers benefits such as health insurance and Provident Fund. The work schedule is in the day shift, and the work location is in person.,

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International Inbound Voice Process