International Inbound Tech Sales Process

Role Overview: You have the opportunity to work as a Tech Support Associate at a Growing Company offering Inbound Technical Support Process for US Shift. Your role will involve taking inbound calls from customers facing issues with printers, routers, and antivirus software. You will diagnose the problems, recommend the best solutions, and sell technical support plans along with relevant software. Key Responsibilities: - Must have experience in Outbound Tech Support for more than 6 months to 1 year - Ability to close calls effectively - Strong convincing and sales skills - Knowledge about BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues related to Computer, Printer, Broadband, router, Email problems, Mac, I-phone, I-pad Qualifications Required: - Experience in Outbound Tech Support for 6 months to 1 year - Proficiency in closing calls - Strong convincing and sales abilities - Familiarity with BLUE SCREEN ERRORS and POP UP CALLS - Troubleshooting skills for technical issues related to Computer, Printer, Broadband, router, Email, Mac, I-phone, I-pad Additional Details: Adeeba E-Services Pvt. Ltd. is an International Contact center with a focus on offshore consumers and business entities. The company has been providing Telemarketing services since 2014, emphasizing customer satisfaction and support functions. Adeeba E-Services aims to be the single point platform for all customer solutions with continuous IT enable support system deliverance.,