International Customer Support Specialist – Night Shift (US Voice Process)

Location: Rohini, Delhi

Company: Aimlay Pvt Ltd

Shift Timing: 9:30 PM – 6:30 AM (US Timezone)

CTC: Up to ₹4.5 LPA + Unlimited Incentives & Benefits

Process Type: International Voice – Outbound Calling

About Aimlay:

Aimlay is a leading EdTech company with over 14 years of experience, empowering working professionals through education and research support—especially in higher education and Ph.D. guidance. We’re growing fast, and we’re on the lookout for passionate professionals to join our international support team!

Your Role:

As an International Voice Process Specialist, you'll be:

• Making outbound calls to prospective leads
• Verifying, screening, and qualifying leads
• Collecting relevant customer information
• Collaborating with sales for efficient lead handover
• Ensuring quality checks before passing leads to counselors

What We’re Looking For:

• Any Graduate
• Minimum 1 year of experience in BPO/Voice Process.
• Excellent spoken English communication
• Willingness to work in night shifts (US hours)
• Energetic, proactive, and growth-focused individuals

Why Join Aimlay?

• Competitive salary + performance-driven unlimited incentives
• Clear career progression with rapid growth potential
• Mentorship from industry experts
• Recognition programs and monthly engagement activities
• Be part of an Indian brand with a global impact

Interested? Apply Now!

Email: sakshi.bhardwaj@aimlay.com

Contact: Sakshi Bhardwaj – 9821322533

Take your career to an international level—Join Aimlay and shape the future of education!

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift
• Night shift
• Rotational shift
• US shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Application Question(s):

• We must fill this position urgently. Can you start immediately?
• Are you comfortable for the 6 days working / Night shift?
• What is your current location?

Experience:

• International voice process: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 9821322533