International Customer support

As a Chat Support Representative, you will have the opportunity to assist customers and provide them with peace of mind through various chat services such as chat, text, email, social media, direct messaging, and other nonverbal platforms. Your role will involve resolving customer issues promptly, offering product consultations with empathy, and ensuring that customers leave with a smile on their faces. Your dedication will be the key factor in transforming a regular customer experience into an exceptional one. You will report to the Team Lead and play a vital role in enhancing customer satisfaction and team success. **Key Responsibilities:** - Answer incoming communications from customers - Connect with customers and address their issues using written communication exclusively **Qualifications Required:** - 1 year or more of customer service experience (Freshers welcome to apply) - Excellent written communication skills with a focus on grammar and spelling - High School Diploma - Proficiency in using computers - Ability to work in a 24/7 environment with flexibility In this role, you can expect to work in a supportive environment with knowledgeable and encouraging leadership. The organization values diversity and community involvement, offering ample opportunities for career growth and continuous learning. Additionally, you will receive competitive compensation, performance bonuses, and benefits along with some pleasant surprises. This position is full-time and permanent, welcoming freshers to join the team. The benefits include provided food and Provident Fund. The work schedule involves rotational shifts with weekend availability and shift allowances. Applicants must be comfortable with rotational shifts and should be located in Makarba, Ahmedabad, Gujarat. Language proficiency in English is required, and the work location is in person.,