International Customer Account Executive

As a Telemarketing and Telesales Specialist, you should possess 1 to 3 years of experience in a similar role, ideally within an international customer account management or sales capacity. Your responsibilities will include managing and expanding client accounts, demonstrating a proven track record of successful client relationship management. Your role will require exceptional communication and negotiation skills to comprehend client needs and offer customized solutions. Strong problem-solving abilities are crucial for this position, along with the capacity to work autonomously and cooperatively in a fast-paced setting. Proficiency in telemarketing and telesales techniques is essential, along with a comprehensive understanding of SME market dynamics and business trends. Your role will involve effectively persuading and influencing individuals, showcasing a passion for sales and achieving targets. Your approach should be customer-centric, focusing on delivering outstanding service to clients. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred for this role. Proficiency in Hindi and Malayalam would be advantageous. Your responsibilities will encompass developing and nurturing robust relationships with international clients, tailored solution provision, and maintenance of existing accounts to ensure high levels of customer satisfaction. You will act as the primary point of contact for international clients, addressing inquiries, and resolving issues promptly. Collaboration with internal teams is essential to ensure the timely delivery of services. Your role will involve identifying growth opportunities within assigned accounts, offering innovative ideas to drive business growth. Maintaining accurate records of client interactions, sales activities, and account status is vital. Staying informed about industry trends and market conditions to provide valuable insights to clients is key to success in this role. Achieving quarterly and annual sales targets and active participation in team meetings to contribute to the company's overall success are also expected from you.,