International Client Onboarding Manager - EMEA

The role at BiteSpeed involves focusing on customer retention and satisfaction to drive growth. You will be responsible for building strong customer relationships, ensuring customer success, and gathering valuable insights for the product team based on customer feedback. Your core duties will include: - Managing customer relationships - Overseeing customer onboarding processes to provide a delightful experience - Tracking product adoption to maximize customer value - Driving revenue growth through upsells and expansions - Serving as a trusted product advisor to help customers optimize their usage of BiteSpeed To excel in this role, you should possess a genuine passion for delivering exceptional service and helping others succeed. Your keen interest in engaging with individuals from diverse backgrounds will make you a valuable addition to the team. BiteSpeed's headquarters is located in Bangalore and offers a vibrant work environment. The company provides various perks and benefits including health insurance coverage, quarterly off-sites for team bonding, access to fitness facilities, and opportunities for personal development. Your proficiency in customer success, communication, problem-solving, time management, relationship management, and analytical thinking will be key in driving customer satisfaction and business growth at BiteSpeed. Effective collaboration with cross-functional teams and leveraging customer feedback for continuous improvement will be crucial for success in this role.,