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WNS Holdings
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International Chat Process

International Chat Process

WNS Holdings

0 - 2 years

0 - 2 Lacs

pune

Posted:2 days ago| Platform:

Apply

Skills Required

international non voice chat support international process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Note:

Role & responsibilities

Interact with international customers via chat to resolve queries and provide information.
Ensure customer satisfaction by delivering prompt and accurate responses.
Maintain and update customer records in the system.
Work collaboratively with the team to meet service quality standards.
Adhere to process guidelines and performance metrics.

Preferred candidate profile

Education:
Graduate or Undergraduate (any stream).
Experience:

Candidates with international BPO experience preferred.
Freshers with excellent communication skills are welcome.

Skills Required:

Excellent
verbal and written communication skills
in English.
Good typing speed and basic computer knowledge.

Availability:

Comfortable with
rotational shifts
and
rotational week offs
.
Immediate joiners only
Only
Pune
candidate preferred

Comfortable with
Rotational shifts
& rotational week offs

Perks & Benefits:

Attractive salary package and performance incentives.
Opportunity to work in an international environment.
Growth opportunities within the organization.

Interview Rounds: (Face to face interviews only)

HR Round
Grammar & Communication Assessment
Operations Round

Aditi.yargal@wns.com

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