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International Chat Process || Gurgaon || Virtual Interviews

International Chat Process || Gurgaon || Virtual Interviews

Teleperformance (TP)

0 - 1 years

3 - 4 Lacs

Gurgaon

Posted:2 months ago| Platform:

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Skills Required

Upselling International Chat Process Customer Service Customer Support Customer Care Chat Support International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Teleperformance!! We have an excellent opportunity for Freshers. Contact Person Name- Saptom Contact Number- 6296528827 Process- International Chat + Upselling Shift- Rotational Working Days- 5 days /week, 2 days rotational week off. Education- Any fresher graduate or HSC with 6 months of on paper experienced required. Both way cab facilities Only immediate joiners preferred. Roles and Responsibilities Handle international chat support for clients across various industries. Provide exceptional customer service through email, phone, or live chat to resolve customer queries and concerns. Utilize strong communication skills to upsell/cross-sell relevant products/services to customers when appropriate. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues and escalate when necessary. Desired Candidate Profile 0-1 year of experience in an International BPO environment handling chat processes. Excellent written and verbal English language proficiency required. Ability to work on rotational shifts including night shifts (US shift). Strong problem-solving skills with attention to detail and ability to multitask effectively.

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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International Chat Process || Gurgaon || Virtual Interviews

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