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International BPO professional

International BPO professional

Linchpin Technologies

0 - 5 years

0 - 5 Lacs

Mohali Punjab India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

CRM navigation Ticketing system usage Email support tools Call documentation Process Compliance Customer data handling

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Manage inbound and outbound customer interactions across global markets Resolve queries related to services products billing or account concerns Maintain accuracy and professionalism in every customer interaction Update and maintain detailed records in CRM systems Meet defined quality standards and productivity metrics Collaborate with internal teams for issue resolution and process improvement Candidate Profile: Strong command of spoken and written English Graduate or undergraduate with excellent customer handling skills Experience in international voice or chat process is a plus Adaptable to night shifts and flexible work schedules Tech-savvy with a quick learning attitude Immediate joiners preferred

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Linchpin Technologies

www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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