14 Call Documentation Jobs

Roles and Responsibilities: Answer incoming calls from customers and assist with their queries or issues Provide information about products or services to customers Resolve customer complaints or route them to the appropriate department Maintain a friendly and professional attitude during customer interactions Ensure customer satisfaction by resolving issues efficiently Follow guidelines and scripts during customer interactions Record call details and customer feedback accurately Work in a team and communicate effectively with coworkers and managers Meet daily or weekly performance targets for call handling and customer satisfaction Skills Required: Good communication skills (English or othe...

Roles & Responsibilities Handle international customer queries related to banking products and services. Provide prompt and accurate resolutions via voice support. Ensure high levels of customer satisfaction through effective communication and problem-solving. Follow call handling guidelines, compliance standards, and banking protocols. Document customer interactions and escalate issues when necessary.

Make outbound calls for pending payments Negotiate repayment plans & achieve targets Maintain call logs & update system records Handle escalations professionally Coordinate with team for case closures Ensure recovery & customer satisfaction

Telecaller (preferably female) who can also manage reception.Responsibilities include lead calling, follow-ups, and visitor handling. Good communication and computer skills required. Gurgaon, Sector 50. Contact - 8076141700 - swatihrhiring@gmail.com

Company Description Alterse Media is a leading digital marketing agency based in Vibhuti Khand, Gomti Nagar, Lucknow . We specialize in combining classic brand strategies with innovative digital marketing techniques to enhance business growth and sales. Our expertise spans brand communication, content marketing, social media marketing, SEO, digital advertising, and website development. With a results-driven approach, we continuously test and refine our strategies to deliver measurable outcomes for our clients. Alterse Media is committed to helping businesses spotlight their potential through diverse creative and digital services. Role Description This is an on-site internship role for a Call...

Key Responsibilities: Handle inbound and outbound voice calls for international banking customers Assist customers with queries related to banking products, services, transactions, and account information Resolve complaints and provide appropriate solutions in a timely manner Maintain customer satisfaction while complying with internal policies and international banking standards Accurately document customer interactions and follow up where necessary Qualifications & Skills: Graduation not required Excellent communication skills in English (verbal and written) Strong interpersonal and problem-solving skills Prior experience in a voice-based customer service role (banking experience is a plus...

RESPONSIBILITIES: Answer incoming calls and address customer queries. Provide product/service information clearly. Record call details and maintain accurate customer records. Resolve complaints or escalate them when needed. Ensure a positive customer experience on every call. Required Candidate Profile Good communication skills in [language(s)]. Basic computer knowledge. Ability to handle calls with patience and professionalism. Previous experience in a call center or inbound process is a plus.

RESPONSIBILITIES: Answer incoming calls and address customer queries. Provide product/service information clearly. Record call details and maintain accurate customer records. Resolve complaints or escalate them when needed. Ensure a positive customer experience on every call. Required Candidate Profile Good communication skills in [language(s)]. Basic computer knowledge. Ability to handle calls with patience and professionalism. Previous experience in a call center or inbound process is a plus.

You are invited to join Grace Staffing Services (Malad Branch) as a Customer Service Executive for a voice process specializing in hotel booking and cancellation services. In this role, you will be responsible for addressing inquiries, resolving complaints, and providing exceptional service to customers in a professional manner. Your key responsibilities will include managing inbound calls pertaining to hotel bookings, cancellations, and other customer concerns. It will be essential to offer clear and accurate information, handle complaints effectively, and maintain thorough call documentation while consistently meeting performance standards. To be eligible for this position, you must be an ...

BVG India Ltd. is looking for Tele Caller to join our dynamic team and embark on a rewarding career journey. Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals contact details. Calling active and budding clients to encourage the purchase of items. Addressing Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing. Recording all successful and unsuccessful attempts to close sales. Attending regular team meetings to clarify progress and performance - related expectations. Conducting each of your functions with the utmost respect, regardless of othe...

BVG India Ltd. is looking for Tele Caller to join our dynamic team and embark on a rewarding career journey. Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals contact details. Calling active and budding clients to encourage the purchase of items. Addressing Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing. Recording all successful and unsuccessful attempts to close sales. Attending regular team meetings to clarify progress and performance - related expectations. Conducting each of your functions with the utmost respect, regardless of othe...

BVG India Ltd. is looking for Tele Caller to join our dynamic team and embark on a rewarding career journey. Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals contact details. Calling active and budding clients to encourage the purchase of items. Addressing Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing. Recording all successful and unsuccessful attempts to close sales. Attending regular team meetings to clarify progress and performance - related expectations. Conducting each of your functions with the utmost respect, regardless of othe...

Key Responsibilities: Manage inbound and outbound customer interactions across global markets Resolve queries related to services products billing or account concerns Maintain accuracy and professionalism in every customer interaction Update and maintain detailed records in CRM systems Meet defined quality standards and productivity metrics Collaborate with internal teams for issue resolution and process improvement Candidate Profile: Strong command of spoken and written English Graduate or undergraduate with excellent customer handling skills Experience in international voice or chat process is a plus Adaptable to night shifts and flexible work schedules Tech-savvy with a quick learning att...

Join our team as a Customer Support Executive and Telecaller to manage customer interactions, promote products, and provide excellent service. You will handle inbound and outbound calls, maintain customer data, and support sales efforts to meet organizational goals. Key Responsibilities: Make outbound calls to prospective and existing customers Address inbound queries and provide accurate information Maintain and update customer records in the system Support sales activities and follow up on leads Work towards achieving individual and team targets Candidate Profile: Comfortable working in a fast-paced, target-driven environment Immediate joiners preferred Freshers and experienced candidates ...