11301 International Bpo Jobs - Page 49

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Position: International Chat Sales Representative Location: Makarba, Ahmedabad Freshers are mostly welcome(25k CTC) Shift: Rotational Shifts Up to 35K CTC 5 Days a Week Cab Facility Freshers & experienced professionals welcome

Wipro (International Voice Process) Customer Support Noida UK Shift (12 PM – 12 AM, 9.5 Hr) 5 days work SAT AND SUN Fixed Off 1 side cab Graduate only Fresher: 3.80 LPA Need MIN 1 year exp In International Voice Process (4.20 LPA) DM:9773788967

Position: International Chat Sales Representative Location: Makarba, Ahmedabad Freshers are mostly welcome(25k CTC) Shift: Rotational Shifts Up to 35K CTC 5 Days a Week Cab Facility Freshers & experienced professionals welcome

Dear candidate We are Hiring for one of our reputed Client Requirements on urgent basis Excellent communication skills minimum 1year of International Bpo experience is must undergraduates/Graduates can apply US Shift Monthly Travel Allowance Massive Incentives on Sales One-Time Meal Provided Location:Noida call/whatsapp Dipti 7349488711 both side cabs, meals 9hrs shift, salary up to 45k work Location : Gurgaon To apply Call or Whatsapp Dipti 7349488711

Job role - Customer Service Company - https://www.eteaminc.com/ Experience : Fresher to 5yrs Location : Bangalore and Mumbai Shift : Night Shift Mode - WFO Cab Facility - 2way cab provided Interview - Versant, HR, Ops Round Working Days - 5 Job Roles And Responsibility - Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Prior international BPO work experience preferred • Freshers acceptable - BA, BCom, BBA, BMS Perks and Benefits - Both Way Cabs Provided Flexible Shifts of 5days working Incentives and Bonus 2 Week off

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates, Whatspp to HR Diksha - 6350440945 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Hiring for Customer Service - Voice Process (US Healthcare) Process : Inbound Voice - Us Healthcare Experience : Fresher/6Month Location - Kolkata Timings: US Night Shift - 2 way cab provided across 25kms only Notice Period: Immediate WFO / (Rotational Shift) CTC - 2.5 lpa (Freshers) 3 lpa ( 1-2 yrs Exp) + Night Shift Allowance (3000) per month Key Skills : Excellent Communication Interested candidates contact HR Jawahar@8828153744 | jawahar@careerguideline.com

Job - Customer Service Representative - US Voice Payroll Company - https://www.eteaminc.com/ Experience : Fresher - 5yrs Location : Bangalore Contract Payroll - Yes Shift : Night Shift Mode - WFO Cab Facility - 2way cab provided Interview - Versant and HR (Virtual Round) Role & responsibilities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Preferred candidate profile Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills • Freshers acceptable Candidate should be 2024 and 2025 graduate from BBA, BCom, BMS background. (Note please do not apply BE, BTech, BSc, MCA and BCA Graduate)

Handle international customer calls to provide exceptional customer service Experienced Candidates must have minimum six months of experience preferably in International BPO, International Voice, US process, Process Associate, international process Office cab/shuttle

Key Responsibilities: Handle inbound and outbound international calls effectively and professionally. Provide excellent customer service by resolving queries and addressing customer concerns. Manage semi-voice activities such as responding to emails, chat, or back-office tasks as assigned. Maintain proper documentation and update customer records accurately in the system. Follow predefined processes and ensure compliance with quality standards. Coordinate with other teams for issue resolution and process improvement. Meet individual and team performance metrics and targets. Demonstrate excellent communication skills and maintain a positive attitude during customer interactions. Required Skills & Qualifications: Excellent English communication skills (both verbal and written) mandatory. Basic computer skills and familiarity with MS Office and CRM software. Ability to handle pressure and work in a fast-paced environment. Customer-centric attitude with good problem-solving skills. Flexibility to work in shifts (including night shifts as per client requirement). Prior experience in international voice or semi-voice process will be an advantage but freshers can also apply. Carry cv and write" HR MANSI" on it before submitting

Resolving customer queries over voice Salary upto 5LPA Fresher & Experience both welcome Graduate/Under Graduate Work From Office Only 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Mayank-8009671628 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Anayana - 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Komal -9599450310 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR SHREERUPA - 8981509748 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR SHREERUPA - 8981509748

Need to do outbound calls & follow-up calls daily. Minimum 200-250 calls. Counsel the students for the courses offered by the university. Need to convert the leads into paid applications (weekly and monthly targets involved), Required Candidate profile 1. Should have 2-3 yrs Exp as an Admission Counselor 2. Graduate 3. Fluent communication in English 4. Sales-driven

Resolving customer queries over voice Salary upto 5LPA Minimum 1 year of Experience Required 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Ruchi-9680005799 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Hiring at Tech Mahindra Noida location Salary: 28,000 – 35,000 in hand Rotational shifts and week offs Both side cabs provided Grad\UG with Minimum 1Yr of International BPO experience Excellent communication skills required Nandni- 7291098048

Min 1 yr Exp. International Voice Process Max package 6.5lpa Grad/UG both can apply Location Gurgaon Contact Aparupa (9311697179) aparupa.imaginators@gmail.com

My name is Priyanka Mahato, HR @ Wroots Global. we'd like to invite you to apply for any of our Customer Service positions and Inside Sales Role avail this opportunity to make your career in reputed company. Hiring for Both International & Domestic BPO. We are looking For Fresher & Experienced Candidates. * Cab is provided both ways. * 5 Days working. Any 2 days off * Salary 2.5 to 5 Lacs * Candidates should be fluent in English & Hindi. Interested Candidates Contact Priyanka Mahato 6366947084 We also have openings with other MNC clients. - Fresher's - UG with min 6 months experience. - 5 days working 2 days off. - Salary Up to 5L Contact : Priyanka Mahato 6366947084 EMAIL: priyankamahato277@gmail.com

Customer Advisor - International Voice Process To schedule an Interview call - +91 8660813823 - HR Barsha Requirements:- Excellent Communication skills in English. Minimum 1 year of BPO experience. Candidates who are in Bangalore are only Preferred. Immediate joiners only!!!! Job Description As an International Voice Process Associate for a US Health Care domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 7LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 8660813823 - Barsha barsha@yourpitch.com

Join a premium international process and build a rewarding career in customer support. Warm greetings from Rivera Manpower Services Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT , and compliance standards Communicate effectively with customers from a global client base

Hiring for International Chat Process- Customer Service - Follow Communication Protocols and guidelines - Responds promptly and professionally to customer queries through chat - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Min 6 Months International Chat Experience. - Excellent Non - Verbal Skills - Comfortable with Rotational shifts (24*7) - Open to Relocate - Only Graduates

Experience in BPO Industry- International Voice only Team Leader - Health and welfare process voice (MUST) Health and welfare - Medicare Hippa Cobra Excellent Comms

Role: Program Specialist (Voice Process) About the Role The Program Specialist is responsible for serving as the customers primary point of contact providing operational and reimbursement support to complex programs within company , including but not limited to, marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, being on the phones and working with the appropriate parties to eliminate these obstructions for the customer. The Program Specialist is proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs. Key Responsibilities: Quickly and efficiently respond to incoming calls and faxes, identify how best to assist. Conduct outbound calls of insurance verifications to understand if patients prescribed therapy is eligible for coverage. Document results in appropriate tracking system. Document calls in appropriate tracking systems, and handle/escalate calls per established procedures. Process patient applications and follow the program's specifications to determine their eligibility. Document results in appropriate tracking system and manage follow-ups as appropriate. Place follow-up calls and respond to enquiries from patients and/or healthcare providers as necessary. Maintain a professional, calm and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication; i.e. uses grammatically correct and concise language. Coordinate the order and transfer of prescriptions based on their degrees of urgency to specialty pharmacies as appropriate. Be familiar with the market place and the insurance options available for patients. Educate patients on the available options as appropriate. Strict adherence to follow the process SOPs Minimum Requirement: • Experience : The Program Specialist ideally should have two or more years of prior customer service, volunteering, or other customer-facing experience. Prior experience in the US healthcare industry is a must , and the Program Specialist must be a proven problem solver with the ability, drive, and initiative to learn the required healthcare, reimbursement, and customer service skills necessary to support the assigned program(s). Experience in handling sensitive data in US healthcare with high degree of proficiency. Must be familiar with HIPAA guidelines. Candidates should be flexible in working from home or in an office setting per business needs. • Education : The Program Specialist ideally will hold a bachelors degree or a Masters Degree with all Documents from a regular College/University. The Program Specialist should: • Proficient in English, verbal and written • Easily navigate between multiple computer programs with dexterity • Adheres to schedule and meets deadlines. • Demonstrate solid customer service skills. • Understand each customers needs and tailors responses with those needs in mind • Express empathy while speaking with customers. • Be motivated to help customers every day and operate with a sense of accountability and urgency. • Thrive working in a very scheduled and collaborative work environment while also being able to work independently. • Adhere to schedule and meets deadlines. • Express thoughts and instructions clearly in both oral and written communication; i.e. uses grammatically correct, concise language. • Pay close attention to detail and consistently be a keen problem solver. • Adapt to changes and properly anticipate the next process steps when faced with ambiguous scenarios. • Learn information quickly, retain it, and effectively work on multiple tasks simultaneously Shift : 6:00 PM - 03:00 AM Transportation : Cabs are provided as per Neovance's company policy Work From Home for initial Few Months, then Work From Office as per company’s requirement Location: Bengaluru, Karnataka 560001