11301 International Bpo Jobs - Page 38

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Adaptable and flexibleWritten and verbal communicationAbility to meet deadlinesCollaboration and interpersonal skillsCommitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Graduate & Undergraduate's both can apply. 5 days working Both side cabs Rotational shifts Required Candidate profile Need Retention or up selling exp only Excellent Communication Skills Required Minimum Months of International Exp is required in Retention or Up selling exp

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Adaptable and flexibleCollaboration and interpersonal skillsWritten and verbal communicationAbility to meet deadlinesAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

INTERNATIONAL CUSTOMER SERVICE HIRING FOR FRESHER AND EXPRIENCED CANDIDATES SALARY: 2 LPA TO 8 LPA SAAS SALES - SALARY UPTO 22 LPA LOCATION - GURGAON & NOIDA CONTACT MOHINI HR - 8178008729 ANANYA HR - 9211356683 AMAN HR - 9958503752

Job description -Hiring for customer care executive work from home Pan india location -Minimum 1 year experience required -graduate and undergraduate both can apply -salary upto 3 lpa -Excellent communication skills in english & Hindi both Mandatory- System configuration* i5 processor, 7th generation or above 8GB Ram Windows 10 or above Camera mandatory USB headset WIFI - 40mbps UPS/ Backup Call or whatsapp - Hr ronak -:8302625413 Hr Tapan - 7877038450

WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. Available Positions:- Customer Support & Sr Customer Support Technical Support & Sr Technical Support IT Help Desk engineers Server Support. Available Process:- Voice Support Available Shift Timings:- UK Australian US & Day Interview Rounds:- HR Voice & accent Operations Note:- All these rounds are held @ our office. "walk in with a resume & walkout with offer letter" Preferred To Carry:- 5 Copies of Resume 1 Passport size photograph Photo copies of education documents & experience letters if you have prior work experience. Interview Details:- MONDAY TO FRIDAY : 1:30 PM TO 6:00 PM SATURDAY :11:30 AM T0 3:00 PM ADDRESS : Inspiration Manpower consultancy MEET : Deepanshu or call @ 9686682465 / 7259027282 / 7760984460 / 9900024811 Forward the details to your friends as well

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0-1 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to work well in a teamPrioritization of workloadAbility to perform under pressureAdaptable and flexibleCollaboration and interpersonal skills Ability to work well in a teamPrioritization of workloadAbility to perform under pressureAdaptable and flexibleCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: BCom/Master of Business Administration/Master of Financial Management Years of Experience: 7 to 11 years Language - Ability: English - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps and plan transformation journey for our clients. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. Adapting to latest technology ensuring the value of transformation is delivered to our clients are primary focus. Candidate should have background & hands on experience in driving automation and transformation in Asset Management, Property Accounting and Finance and Accounting . Should have handled end to end automation and transformation project. Candidate should have experience in opportunity identification, solution proposal , execution and stake holder management skills. What are we looking for Agility for quick learningResults orientationProblem-solving skillsAbility to manage multiple stakeholdersAbility to perform under pressureAbility to meet deadlinesAdaptable and flexibleProactive thinkerTeam player & Self stater Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed,adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with Clients, Operations or other team memebers Generally interacts with peers and/or management levels at a client and/orwithin Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact theteam in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individualcontributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,Master of Business Administration,Master of Financial Management

Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires Fresher Experience work from office immediate joiner Salary : 20000 to 25000 in hand + Incentive HR Connect - Ms. Sangeeta 82402 45399 Required Candidate profile Qualification - 12th Pass/ Any graduate / Drop Out / UG Good communication skills in English and Hindi Male & Female both can apply Interview mode - Walking Day shift Good convincing skills Good Luck

Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Ms. Sangeeta - 82402 45399

Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Suchitra - 86176 02997 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

Voice process (International & Domestic) Location : Gurgaon , Noida, Delhi Salary : upto 47k + incentives Eligibilty : Good communication skills If interested then contact Bharat 9818173324, Anishka 8700622022, Naina 7428699250, Pratyaksh 9266788769

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Suchitra- 86176 02997 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

We are hiring for Customer Support Voice Process Responsibilities: Review the application form and make sure all the details are filled appropriately. Handle inbound calls and resolve candidates' queries. Respond to candidates' queries over email & Calls Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Provide excellent experience to the candidates. Maintaining a quality score of 90% and above throughout. Escalate issues and seek advice when faced with complex issues/problems Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls Participate in Team building activities Looking for Immediate joiner or 15 Days Notice Period CTC From 25K to 40K (Depends on last drawn & relevant experience) Looking only for Excellent communication skills & Should be Flexible for Rotational Shift (Including Night Shift) If you are interested Kindly Share your Updated Cv on Ashish_s@trigent.com or you can call/Whatsapp on 8707017932 (Ashish) Refer Your Friends

Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Suchitra - 86176 02997 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

Roles and Responsibilities COMPLETE WORK FROM HOME We are up with the requirement of Customer Support associate for VOICE PROCESS Candidates who can communicate fluently in ENGLISH and HINDI can apply . Excellent ENGLISH IS MANDATORY LOCATION - PAN INDIA HIRING Reach out to HR NABEELA - 9147365972 NEED IMMEDIATE JOINERS ONLY Desired Candidate Profile EXISTING UAN (PF) CANNOT APPLY 12th pass can apply SHOULD HAVE A LAPTOP WITH WINDOWS 10 and above MINIMUM SYSTEM REQUIREMENT IS i5 5th gen/ i5 Processor with 8 gb Ram (RYZEN IS STRICTLY NOT ALLOWED) SHOULD HAVE BROADBAND/WIFI SHOULD HAVE A WEBCAM SHOULD HAVE A WIRED USB HEADSET SALARY :- 14K inhand for freshers 17K-20k inhand for experienced Reach out to HR NABEELA - 9147365972 Perks and Benefits PF ESIC

Job Overview: We are looking for enthusiastic and customer-focused individuals to join our Voice/Blended Support Team. The ideal candidate should possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service in a dynamic, shift-based environment. Key Responsibilities: • Handle inbound/outbound customer interactions via voice calls. • Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism. • Maintain detailed and accurate call logs and follow standard operating procedures. • Achieve performance targets related to quality, accuracy, and customer satisfaction. • Demonstrate effective communication and listening skills to address customer needs efficiently. • Adapt to flexible shifts and rotational schedules as per business requirements. • Upsell or cross-sell products/services when required. Eligibility Criteria: • Graduates (freshers) with excellent communication skills are encouraged to apply. • Preference given to candidates with prior BPO experience and complete joining documentation. • Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams. • Mandatory: PAN card is required during the hiring process Thanks & Regards, Gaurav Srivastava Phone No. 8470085479/9354549772 Email:gaurav@protonlogics.in www.protonlogics.in

Senior Support Executive – International Voice Process Location: Bangalore Shift: US Shift (Night Shift) Working Days: 5 Days Working, 2 Days Off Package: Up to 5.75 LPA (42K In-Hand) Contact: HR Mayur – 7357769199

Looking for min 1 year of exp in International Voice Process(Customer Support) Location- Pune and Bangalore WFO| 5 Days working Rotational Night shifts Any Graduate CTC- 5.75 LPA+ Variables Both way cabs

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Monika 7869365175 *Khushi 7869457739 *Antra 9589329989 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Greetings from [24]7.ai India. Openings for International voice Contact Hr Nandini : 81476 72960 - Registration code - ARC 084 Designation: Associate and Senior Associate Handle inbound and outbound calls Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th) Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Immediate joiners only Work from office only Night shifts (US/ Australian) only No general day shifts Kindly drop your resume if your Interested on WhatsApp 81476 72960

Hi All, Movate ( Formerly known as CSSCorp ) is hiring for International Voice Process. If you are interested or know someone who might be, feel free to reach out. Call: 94442 42401 WhatsApp your updated CV to the same number Location: Chennai - Ambit IT Shift: Flexible to night shifts Roles & Responsibilities: Proven ability to communicate through oral and written forms in English. Strong problem solving skills. Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). Detail oriented with organizational skills and ability to multi-task. Strong command of the English language with strong conversational skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. Ability to remain calm under stressful situations.

Immediate Openings for multiple call centers across Bangalore. Walkin and get placed. Hiring for centers with no verification. Call Asma 9742626669 Owaiz 9108180134 Soha 8971458202 Ruksar 8951958202

We are hiring for International & Domestic Process International Fresher salary up to 25k in hand Exp Up to 45k CTC Domestic Fresher Salary up to 25k CTC Exp up to 35k CTC Excellent comms required. Share CV Ranjan 9162405862 Junaid 8178119337 Required Candidate profile Candidates with excellent English comms can apply. Work from Office only. Undergrads and Graduates all can apply. Should be comfortable with company norms. Immediate Joiners only. MNC hirings.

Role: Executive/SR. Executive - Webchat (International Process) Location: Gurgaon, India Shifts: Rotational Shifts Job Description Company Overview Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Description The role requires an employee to work on Daily Chat / Booking /Exchange/ Attachment and Revenue as per the Target and demonstrates a clear understanding of policies and procedures of operation. This role required agent to have good GDS knowledge, travel geography & sabre, It complies with and applies policies and procedures appropriately Required Qualifications Should have chat experience/ good typing speed. Candidate should have adequate knowledge of International Travel domain and GDS familiar understanding of travel Booking with Internet research skills for travel related purpose if any. Trained on TMS /OBE/GDS for new booking process (preferred) Advanced GDS experience (SABRE and/or Amadeus). Preferred Qualifications Excellent interpersonal and verbal/written communication skills Open to work 24/7 environment, willingness to extend the shifts as per process requirement if any. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations, or requirements posted here at any time at the Companys sole discretion, with or without notice.