11301 International Bpo Jobs - Page 37

International calls, provide voice support. Excellent Communication Skills required in English Only Work From Office Need Only Graduate with Pass-out from this Year to last 3 Years only with All DMC Location: Mohali/Chandigarh Age Below: 29 Shift allowance Employee state insurance Annual bonus Provident fund Office cab/shuttle

We Are Hiring Outbound Medical Lead Generation Executive Location: Thane (Work from Office | Night Shift Only) We’re looking for dynamic and driven professionals with 6 months to 1 year of international sales experience (inbound/outbound) to join our team for a US-based medical campaign . Shift: 7:00 PM – 4:30 AM (Mon–Fri) Weekends Off: Saturday & Sunday Salary: Up to 28,000 (target-based) + Daily Incentives + Monthly Bonus Education: HSC and above Fluent English & Excellent Communication Required Freshers are not eligible for this role. Preferred Candidates: From Thane, Kalyan, Ambernath, Badlapur, Dombivli, Mulund, Mumbra, Vikhroli, Ghatkopar, Kurla (within 10 km radius of Thane) Apply now by sharing your resume at: anshu.kr@ramorapeopletech.comRole & responsibilities

Role & Responsibilities:- Handle international flight booking, ticketing, and refund queries. Manage PNRs, reissuance, cancellations, and processing refunds. Coordinate with airlines and customers for smooth resolution. Maintain high customer satisfaction by providing timely solutions. Preferred candidate profile:- Minimum 1 year of experience is required in Travel Refunds, Queue Management and Ticketing. Manual and Cryptic expertise in Amadeus and Sabre is required. Worked on Full and Partial Refunds. Knowledge of fare rules, cancellations & refund policies. Strong attention to detail and problem-solving skills. Perks & Benefits:- Supportive work environment. Attractive incentives & performance bonuses. Cabs facilities available. If interested, please call our Recruiters: Shagun- 9811174183 Anamika- 9205989465

US sales US Travel Sales Executive PPC/Mate Experience Required 6month CS Salary-up to 50 k incentive +Both Side cab Location -Gurgaon, Noida Delhi/NCR HR Preeti 8178126515

Dear Aspirants, Greetings from eNoah iSolution India Private Limited @ Coimbatore !!! Mega Walk-in Interview for Medical Underwriters - Day Shift @ Coimbatore on 26-07-2025 (Saturday) 10 AM to 2 PM Position : Associate/Sr. Associate Job Location: Coimbatore Job Type : Permanent Role Duration : Full - Time Work Timings : Work From Office - Day Shift Working Days: Monday - Friday Job Specifications:- Need to review medical records. Eliminate non medical documents as per process guideline. Prepare document as per client specification. Desired Skills:- Should have good knowledge in Anatomy and Physiology. Should have good knowledge of medical terminology, diseases, and treatment. Strong Analytical skill required. Ability to identify and solve problems. Should be a Logical thinker & Good decision maker. Eligibility:- Fresh graduates are only eligible. Candidates should have provisional Certificate. Only Life Science Graduates UG/PG both can apply ( Bio-Technology, Microbiology, Bio-Chemistry, Bio-Medical Engineering & Food Nutrition and Dietetics). 0-5 Years of Experience in Medical Underwriting can apply. Interested Candidates can attend Direct Walk on 14-06-2025 (Saturday) (10 AM - 3 PM) Venue : #101, 9th Floor, Classic Towers, 1547, Trichy Road, Coimbatore-641 018. While coming for the interview bring, 2 Copies of Resume. UG/PG Provisional Certificate - (Xerox copy) or 6th Sem Result published - (Xerox Copy) Thanks and Regards, Pravin R - eTAG

Excellent communication skills candidates for Top BPOs International hirings -Under Graduate international experienced only -Salary Up to 30K CTC as per skill set -Flexible for night shifts Call us @ 7447332271 (Akrashi HR) Required Candidate profile Immediate joiners local candidates only Excellent communication

Job Opportunity for Undergraduate Freshers! Role: Customer Service Specialist Voice Process (Night Shift) Location: Airoli, Mumbai Shift: Evening/Night Shift (One-side cab provided) Salary: 2.4 LPA Process Type: Voice-Based (No back office) Hiring Organization: NIIT Just Graduated? Start Your Career Here! Are you a recent undergraduate looking to kickstart your career in customer service? NIIT is hiring energetic and confident freshers for its HRO Voice Process . This is a great entry-level opportunity for graduates who have: A degree in B.Com, B.A., BBA, BHM, or B.Sc Strong spoken English and communication skills Basic knowledge of MS Office and typing No prior experience? No problem freshers are encouraged to apply! What You’ll Do: Respond to inbound customer calls professionally Resolve queries with clarity and patience Aim for quick and effective solutions (First Call Resolution) Maintain service standards (AHT, CSAT, compliance) Document interactions and follow up when needed Share feedback for process improvements Please Note: This is a voice-based role Night shift only (Evening/Night hours) Apply only if comfortable with night work and voice support Ready to Begin? Send your updated resume to: Jasleen.2.Kaur@niitmts.com Or WhatsApp at: 7042458078 Kickstart your career in customer service with one of the top names in training and talent solutions. This is your chance to gain corporate experience, improve communication skills , and grow professionally from day one!Job Opportunity for Undergraduate Freshers!

Support international travel coordination, handle queries via voice and Chat. Requirements: Undergrad/Graduate+6 months experience GDS Required Salary: 27k CTC Perks : - Cab benefits - 5 Days Working - 2 Days Off Required Candidate profile - 12th Pass Can also Apply. - Communication Skill Should be decent.

Hiring for Customer support Telecom Process (DTH / LL / BB / Billing) Role: Customer Service (Voice Process) Shift Timings: 12:30 PM to 2:30 AM Educational Qualifications: 10th / 10+3 / PUC / Graduate Note: No BE, BTech, or Post Graduate candidates Experience: Fresher and Experienced candidates can apply for further details contact HR Ashwini ( 7406193581) Mail id : ashwini.s@mrtinfotech.com

Were Hiring! Step Into the World of Global Finance Customer Support International Voice Process Location: Bangalore | Walk-In Drive: 24th July 2025, 10:00 AM 1:00 PM Are you ready to be the voice of global finance? Join Infosys BPM and represent a leading name in Investment Management & Retirement Services . This is your chance to build a career in an elite international customer support environment where professionalism meets opportunity. Role Overview Position: Customer Support International Voice Process Experience: 1 - 4 Years in Voice Support Qualification: Full-time Graduates Shifts: Rotational (including US Night Shifts) Joining: Immediate joiners highly preferred What Youll Do Handle inbound calls and resolve international customer queries (voice) Support global clients in Investment Banking, Retirement Services, Portfolio & Wealth Management Assist with account inquiries, transaction issues, and product support Escalate complex cases through CRM/ticketing tools, ensuring closure Collaborate with cross-functional global teams in a 24x7 setup Maintain exceptional service quality and a client-centric mindset Who Were Looking For Strong English communication skills with a neutral accent Experience in voice-based customer service Confident, solution-oriented, and adaptable to night shifts Willingness to work from office in a high-performance environment Why Infosys BPM? Work with global financial leaders in a Fortune 500 environment Competitive salary with shift allowances & incentives Fast-track onboarding for immediate joiners Continuous learning & career growth opportunities A vibrant, inclusive, and performance-driven workplace Walk-In Drive Details Date: 24th July 2025 Time: 10:00 AM to 1:00 PM Venue: Infosys BPM Hiring Center Address: 785, Ground Floor, Axis Sai Jyoti, 100 Feet Ring Road, 15th Cross Road, Sarakki, 1st Phase, JP Nagar, Bengaluru, Karnataka – 560078 Landmark: Sindhoora Convention Center Ready to Launch Your Career in Global Finance? Bring your updated resume and walk in with confidence. Join a team that's redefining customer experience for the world’s top financial institutions. Warm Regards, Talent Acquisition Team Infosys BPM Ltd. www.infosysbpm.com Transforming Talent | Empowering Careers

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Summary: We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for resolving queries from global clients via phone, email, or chat, ensuring a high level of customer satisfaction and professionalism. Key Responsibilities: Handle inbound/outbound calls, emails, or chats from international customers (primarily US/UK/AUS). Address customer queries, complaints, and provide appropriate solutions in a timely manner. Maintain accurate records of customer interactions and follow-up actions. Meet or exceed performance metrics (AHT, CSAT, FCR, etc.). Escalate unresolved issues to higher authorities when required. Stay updated with product knowledge, system updates, and standard procedures. Adhere to company policies and quality standards at all times. Key Requirements: Education: Minimum HSC / Graduate in any discipline. Experience: 0-3 years in an international voice or non-voice process (freshers with excellent communication skills can apply). Communication Skills: Excellent verbal and written English communication is a must. Willingness to work in night shifts and rotational shifts. Good computer skills (MS Office, email, CRM tools). Ability to handle pressure and multitask effectively. Customer-focused with a problem-solving attitude.

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Provide functional and/or technical support to internal and external stakeholders as well as support customer requests/ inquiries and/or questions through email, phone, live chat or other channels as may be established from time to time Liaise with other support teams (Internal & External) as required to resolve requests in a timely manner Ensure proper documentation, notification, tracking and follow up Primary responsibilities are focused on customer contact and ensure accurate transactional processing Maintain strong and current product and process knowledge Ensure compliance to the client policies and procedureLooking for a candidate who is good in communication and has good knowledge on metrics of Customer Support. Written and verbal communication Ability Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportWritten and verbal communication Ability to meet deadlinesAbility to work well in a teamCommitment to quality Adaptable and flexibleWilling to work in rotational shifts (24/7/365), primarily night shifts.0-1 years Customer Service Experience across email, phone & chat Catered to International Clients preferably in a tech support role Willingness to go above and beyond for time sensitive client requests Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsWilling to work in rotational shifts (24/7/365), primarily night shifts. Qualification Any Graduation

Hiring for Premium & Leading Sales Process Any graduate/UG with good sales skills can apply Salary- upto 28k ctc 6 days working Complete Day shift Work from office - Gurgaon phase IV Interested candidates can call or WhatsApp me on 8375848971@Ruchi

Hiring for Customer Support Executive for MNC Fresher & Experienced both can apply. Good Communication skills Required. Need to solve customer quires and convert the lead Ready to work in rotational shifts. Looking for immediate joiners.

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Customer CommunicationsLearning Content DevelopmentHR Process DesignHR AnalyticsAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTalent Acquisition & DevelopmentEmployee Support & Case ManagementCompensation & Payroll Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Customer CommunicationsLearning Content DevelopmentMicrosoft Office SuiteWorkforce Data AdministrationAbility to manage multiple stakeholdersWritten and verbal communicationTime and AttendanceAbility to meet deadlinesAbility to perform under pressureCollaboration and interpersonal skillsLearning AdminContact Centre Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Dear candidates, We are Hiring for Customer service profile. ****All companies are certified as Great Place to work**** ****All companies are certified as Great Place to work**** ****All companies are certified as Great Place to work**** Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Locations: Gurugram Eligibility : Candidate must be graduate & must have Degree or at least all Semester Mark sheets. Candidate must've excellent verbal & written communication skills. Any graduate (No B.tech fresher). Perks & Benefits: Rotational shift Both side cab Unlimited Incentives Insurance ( Health & Medical & accidental ) Job Security Desk Jobs (can be Hybrid too depending on performance) Contact us: You can call any of our recruiter for more information on these profile. Shruti - 9211296243 You can get you offer in same day Regards Shruti

Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Microsoft Robotic Process AutomationAmazon Web Services (AWS)Generative AIAdaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAbility to handle disputes Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Candidate should be comfortable with night shift ranging from 5.00pm - 8.00am.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer SatisfactionCustomer Support OperationsCustomer Experience (CX) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Customer service refers to the assistance and support provided by a business or organization to its employes.It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer CommunicationsCustomer Support OperationsCustomer Satisfaction Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Commitment to qualityAbility to work well in a teamAdaptable and flexibleWritten and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hi Jobseekers, Greetings from Recoup Info. Job Title: Technical Support Executive- International Chat Process Location: Gurgaon/ Gurugram Experience: 0.6- 3 Years Salary: Up to 31,000 CTC + incentives Industry: BPO / Call Centre Functional Area: Technical Support / Customer Support Role Category: Chat + Voice Employment Type: Full Time, Permanent --- Job Description: We are actively hiring Technical Support Executives for an international chat process in Gurgaon. Ideal candidates should have a strong technical background and prior experience in international customer service. Key Responsibilities: Handle international customer queries via chat support. Troubleshoot technical issues related to software/hardware/networking. Ensure timely resolution and high customer satisfaction. Maintain service level agreements and key KPIs (D-SAT, C-SAT). Candidate Profile: Technical background is a must (Graduate/Undergraduate eligible). Must have atleast 6 month of international customer support experience Proficient in troubleshooting procedures. Excellent communication skills (English B2 to C1 level). Shift & Other Details: 5 Days working, 2 Rotational offs. Night shifts (US/UK process). Immediate joiners preferred. Both-side cab facility provided. Apply now to be a part of a fast-paced, tech-driven support environment! Interested candidates can send connect with me over 888770698 or can send their resume at whatsapp. Thanks and Regards, Rachit Srivastava Assistant Manager- HR Recoup Info

Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Ms. Sangeeta - 82402 45399

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer SatisfactionCustomer CareCustomer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation