11301 International Bpo Jobs - Page 32

Hiring for Domestic Customer Support - Voice Process **Only Immediate joiners can apply** Requirement: MNC is looking for enthusiastic individuals for Voice Process roles in Hyderabad. Eligibility: Minimum Qualification: Any Graduate Freshers & Experienced candidates are welcome Salary: 15000 - 18,000 per month (Based on performance) Languages Required: English + any One regional languages: Kannada / Malayalam / Assamese Day Shifts attractive Incentives Work from Office only. Interested candidates can call 9346938635 / 9346929536

Greetings from THE JOB FACTORY International voice openings UG freshers also can apply Voice support / Non voice US rotational shift and off Immediate joiners only Call Devishree@9901195084 devishreethejobfactory@gmail.com

CS Operations Manager Only Female and BPO EXP Required Need Excellent Comms Exp-10+YRS In CS Ops Manager (3YRS As On Paper OPS Manager) Int Voice Exp, HC-100+ PKG Upto-22 LPA Gurgaon NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Only Female Candidate Required BPO Exp Required Graduation Mand NP-Immediate-30Days Exp-10+YRS In CS Ops Manager (3YRS As On Paper OPS Manager) International Voice Exp Mandatory Head Count Handle 100+

Cal HR Saif @ 9916382126 14k Joining bonus Exp Salary upto 44k TH+ Inc Fresher Salary 25k TH+ Inc Shift Alwnce 1780 Freshers/Exp 12th /Grad/UG 5 Day Work/ 2 day of R shift/off

Great Opportunity for Fresher & Experienced to make their career Sales To schedule the interview, Pl connect Ms.Aditi Anand- +91-7817000490 (11am-5pm) Mandatory Condition for Applying- Joining Period must be more than 10 Days Position Title: Associate Sales Consultants Location: Gurgaon, Haryana, India Applicant Eligibility: Undergraduates/Graduates with 0-3 year of experience in relevant field can apply for a better salary & Future. Job Description Selling of Products/Insurance Policy to the leads given by the company. Interested leads will be provided by the company. No cold calling or random calling. Leads will be from interested customers. Rotational Shifts. Its a 6 days working company. The candidates will be given 1 weekly off as per the roster which means there will be no fixed off. Fixed salary + High incentives. Other monetary incentives to the employees (confidential) Knowledge, Skills and Attitude: Should have very good convincing and selling skills. Should have good English communication skills. Commerce Graduates will be preferred. Should be very confident and presentable. Energy levels should be high Qualification and Experience: Commerce Graduate Preferred. Compensation & Benefits: Rs. 23,000 - Rs. 25,000(CTC) per Month + Incentives; will be decided based on qualification, experience and interview. ESIC, PF & Gratuity, as per applicable law. Group Insurance, Cover. Best of Luck!

Designation: Phone Banking Officer (Voice) Payroll-Bank Payroll (Non BPo) Job Location-Thane/Nahur/Airoli Graduate with voice process exp only apply Salary-29K Net Day Shift 5 days working Call 9137797705 Hrutika email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply) Perks and benefits Medical Allowance + Daily Allowance

Team Lead- Immediate Joiner- Hyderabad. Please share cvs to sd00838847@techmahindra.com Job Description: Job description and activities involved To motivate, develop and mentor team members in a dynamically changing environment Monitor projects/transactions and provide qualitative/constructive feedback to the SMEs/Team members Respond to operations/quality performance related queries from the client Drive process performance to achieve and exceed SLA deliverable Manage expectations of his/her team members and proactively should be able to sense their needs Represent the project and participate in client visits and meets Ability to drive process performance & transformation Maintain delivery dashboards with detailed RCA on issues To be a part of the client calibration call to have better understanding of the process and for continuous improvement Lead continuous improvement initiatives for the project Understanding of the Business situation and capability to address issues Monitor resource utilization & performance Develop aligned team members by creating learning opportunities. Educational Qualification required for the position. Graduate Functional Competencies and skill sets required for the position Should possess experience in to international Chat/Voice process, preferable Telco experience Excellent Communication skills Good command over spoken and written English Candidate should be ready to work in a 24*7 environment Should have a flair for Customer Service, Technical, Billing & Sales Persuasive Speaking Skills- Able to understand customers needs and to add value to client by selling aggregated values Highly energetic and self-motivated- Able to keep himself with a positive attitude despite customer’s objections Customer Focus- Taking action to exceed Customer expectations. This includes asking accurate questions, identify customer needs, summarize the steps to be taken, and following up to ensure the Customer was satisfied with the results based on client’s individual needs Multi-Tasking- Accurately & efficiently performing multiple responsibilities & frequently moving from one activity to another without losing focus & without impacting client satisfaction efficiently Ownership- Taking responsibility for one’s own actions and holding others accountable for theirs; assuming responsibility for a job well done; being dependable, hardworking and focused on doing whatever is necessary to get the job done; demonstrating a commitment and pride in one’s own work Positive Attitude- Viewing the world in a positive and optimistic manner, rather than being cynical, distrustful or pessimistic; looking for the positive side to every situation rather than focusing on the negative Problem Solving- Being able to resolve problems that involve people, things, and processes requiring general logic and common sense. This may include gathering relevant information, considering alternatives, and drawing logical conclusions based on facts Processing Speed- Quickly interpreting and then responding to information. This includes quickly understanding the meaning of information and then providing an appropriate response Quality Focus- Paying attention to and being able to identify small differences, mistakes or defects. This also involves being able to know when something is wrong or is likely to go wrong Sales Focus- Influencing Customers’ decisions by creating an environment in which the needs of the Customer are being matched to the products and services provided by the person/organization; creating a positive impact on the Customer and persistently pursuing business Integrity- Possessing principles and values that guide one to behave in a fair and honest manner; demonstrating sound business ethics; stepping forward and taking a stand for what is right when made aware of unethical behavior by others

Handle inbound customer calls for queries, complaints, or service support. Resolve issues efficiently and provide accurate information. Maintain customer satisfaction through effective communication and problem-solving. Escalate unresolved issues Required Candidate profile Good communication skills in English. Basic computer knowledge (typing, CRM usage, data entry). Polite, patient, and customer-oriented approach. Ability to work in a fast-paced environment. Perks and benefits 5 Days Working Cab/Bus Facility Available

International voice process - B2C Freshers Graduates CTC - Upto 20k in hand Location - Pune WFO US Shifts Both way cabs Immediate joiners Contact - 8529546798 (Divisha)

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues . Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues . Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice / Non Voice / Blended/ Chat Process Please Call HR Sara On 6360065554 / 9964080000 Manyata Tech Park International Voice Process /Non Voice/ Banking Process Whitefield International Voice Process, International Non Voice Process, Chat Support, International Tech Support & International Semi Voice Process Maratha Halli International Voice Process & Social Media Process Electronic City International Voice Process & International Non Voice Process Bellandur - International Voice Process Salary 2.5 LPA to 6 LPA+ incentives For More Details Please Call HR Sara On 6360065554 / 9964080000 Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005 Above More Super Market & Diagonally opposite KFC ****PLEASE DO REFER YOUR FRIENDS****

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. For More Details Please Call Ambika on 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home + 4K Night Shift Allowance + Incentives Experience 25 to 30 Take Home + 4K Night Shift Allowance + Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc For More Details Please Call Ambika on 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us

Only North east candidates with excellent communication and American accent. Minimum 6 months plus exp. in any international US voice process Salary: - WILL PROVIDE GOOD HIKE ON LAST CTC 5 Days a Week Noida Contact FATIMA 9990683423

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Zaan On 6360065418 or 9964080000 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Zaan On 6360065418 or 9964080000

Requirements: Any Fresher Graduate can apply Excellent communication skills Knowledge of Customer service Good team player Salary: 25k-35k CTC Rotational shifts & offs Cab facility Immediate joiner Loc: Gurgaon Connect- 8431579781/9216261948 Perks and benefits Pf deduction Cab facility in Rotational shifts

Job openings for international voice Graduates / under graduate FRESHERS /EXP can apply permanent staffing, full time, US shift Location : Bangalore Just 2 Rounds of interview immediate joining Call : HR Swathi @ 9538878907 (call or whats app)

We’re hiring experienced professionals for 1st & 3rd Party US Collections. Minimum 2+ Yrs exp. Salary: - WILL PROVIDE GOOD HIKE ON LAST CTC 5 Days a Week Location: Noida (No cabs) Contact FATIMA 9990683423

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International Chat/International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Role & responsibilities Preferred candidate profile Hiring for International voice process Excellent communication skills Experience Minimum 1-5 years of any US Voice process Flexible to work with night shifts Any Graduates Two way cab provided Work location: Pune

US sales US Travel Sales Executive PPC/Mate Experience Required 6month CS Salary-up to 50 k incentive +Both Side cab Location -Gurgaon, Noida Delhi/NCR HR Pratiksha 9582526872