Job
Description
The Internal Communications Lead is responsible for independently managing the project, strategizing and driving communications for different associated stakeholders within Delivery Excellence (a major chunk of which is EMs 50% of the work comes in from here), Agile and PMO Role Family requests) as well as collaborate regularly with Group Delivery, Capgemini University and Group OTI . The IC lead is a communications specialist who can work independently with stakeholders to understand and identify business requirements, has a passion for Professional Group engagement, and crafting communications across channels to inform, align, and inspire colleagues across Capgeminis business units. The targeted Professional Group audience is about 27,000 people spread across geographies and units. This is an individual contributor role . Outputs and Channels The best question I always ask myself is not, how do we communicate this?, but how can we communicate this better ?, therefore methods and outputs change depending on the audience, needs, content and any new methods for delivery. Sometimes creating a 5-minute head-to-head video discussion can be far more impactful than a news article or group email. Some typical outputs include: News articles (ideally minimum 2-3 a month) Email newsletter (quarterly) Head-to-head videos Webinars PowerPoint presentations Podcasts Reels Regular use of Daily Connect and SharePoint intranet Teams channels do exist for regional & BU communities / project work and events, but we do not actively manage these unless it is a global project / event. Main channels that we manage: EM Central EM Viva Engage Group Delivery Excellence Professional Group Delivery Excellence Viva Engage Responsibilities Delivery Excellence Professional Group + EM Comms Support Design, Build and Maintenance of Global Community Portal. Manage unified DL made out of sub-DLs, while we supervise, we are not responsible for the sub-DLs Work with all Role Family Leads and Stakeholder to ensure portal is up to date Support any key changes and suggest ways to increase footfall or update the site for positive effect Create new pages / communities / event areas etc. ensuring clean navigation, clear site communication and use of banners / call to actions etc. Ensure any comments are directed to the relevant people for them to respond to, or answer the queries yourself ensure the site stays active and alive to drive engagement Write and publish Community Articles and feature in newsletter: Ensure a regular flow of information to keep it fresh and up to date. Some come in directly from stakeholders, some we propose based on the initiatives and campaigns we are involved in direct news links to pertinent Talent / Capgemini.com or Industry articles Write comms news articles on events, webinars, updates etc. Create personal feature articles on individuals (we have worked on multiple Day in the Life ofinterviews, people spotlights) Work with local communities to share their events, successes, and stories Work with Stakeholder to ensure a clear comms plan, backlog of work and any adhoc support: Looking forward throughout the year, create a comms plan of key events / projects etc. Maintain a clear backlog of work to report back on a regular basis of actions that have been achieved, actions ongoing and key actions upcoming in the future Support Stakeholder with any presentations required for: Professional Group Leads Calls, Delivery Heads, Leadership Teams etc. Work with Capgemini University on any curriculum support, including: Any newsletter or comms development, Curriculum updates and campaigns focus for Q2 is the EM Academy, for instance Monthly Leads Alignment Monthly Leads Alignment Responsible to organize, curate content, share summaries of action items for all leads Sometimes communication initiatives are highlighted here too Event Support: Collaborate from the scratch for events like Equinox, GLAD Conference, PMO Equinox etc For Equinox collaborate extensively attending all planning calls, comms plan creation, event support and reporting New Format: Depending on business needs, suggest innovative formats such as podcasts, reels, etc as applicable Group Level Format Support Group Delivery as requested some recent examples include a Daily.Connect campaign for Gen AI basics, Group Delivery survey etc You also support Group Delivery as the comms representative on Group OTI calls (GD falls within Group OTI) Role Family Support Work with Role Families and Comms SPOCs to further support their comms strategies and platforms: Work with all local communities to ensure there is a global presence on local / regional community sites (cross links, news feed etc.) Respond to adhoc requests from role families for site development, sharepoint support, article development or graphics etc. Be seen to be one of the key connectors between the Global and role family specific initiatives, responding to any requests and helping where possible
