Intern Opportunity - Customer Support (Logistics)

Job Title: Customer Support Intern

Location: Centura Square IT Park, Thane

About the Role:

We are looking for enthusiastic and motivated freshers to join our Customer Support team as interns.

Key Responsibilities:

• Respond to customer queries via phone, email, and chat in a professional manner
• Assist in coordinating moves and tracking
• Provide updates and resolutions to customers promptly
• Support the operations and dispatch team with customer follow-ups
• Maintain customer satisfaction through quality service and timely responses

What You Will Contribute:

• Good communication skills: Able to communicate clearly and persuasively, both verbally and in writing.
• Interpersonal skills: Able to build rapport and establish trust with customers.
• Basic Tech Know-How
• Eagerness to Learn: Open-minded, curious, and ready to grow with training and support.

We Offer:

• Hands-On Training: Learn through real-time support, guidance, and continuous learning opportunities.
• Growth Potential: Chance to grow within the company and build a long-term career.
• Supportive Team Culture: Work in an encouraging environment where learning and collaboration are valued

Job Types: Full-time, Fresher, Internship

Pay: ₹144,000.00 - ₹240,000.00 per year

Benefits:

• Flexible schedule

Schedule:

• US shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person