Job
Description
As an Intern at ShareChat, you will be a crucial part of the Trust & Safety Team, responsible for managing operational processes and ensuring the quality and safety of content on the platform. Your role will involve overseeing external vendors who moderate platform content, maintaining platform quality, suggesting process and policy improvements, and ensuring compliance. Proficiency in Advanced Excel/Google Sheets and data management is required for this role. You will be accountable for performing timely performance checks across all domains of POD, focusing on content quality and user safety. Your responsibilities will include operationalizing quality assurance processes, managing end-to-end team operations, and coordinating with vendors for calibrations, training, and quality/policy updates. To excel in this role, you should have 6 months to 1 year of experience in managing quality processes in a large team. While experience in content moderation is preferred, freshers will also be considered. Proficiency in written and spoken Kannada and Hindi, along with business-level English, is essential. Basic to advanced skills in MS Excel/Google Sheets and MS Word/Google Docs, as well as basic analytical skills, are required. You should be a self-starter, capable of taking initiative and working with minimal direction. Attention to detail, accuracy, critical thinking, problem-solving abilities, multitasking skills, and effective time management are also key attributes for this role. This position offers the opportunity to work remotely. ShareChat values ownership, speed, user empathy, integrity, and first principles in its ways of working. The company is committed to hiring top talent, nurturing future leaders, and providing a flexible environment for growth and development. Employee benefits at ShareChat include ESOPs, remote working options, monthly childcare allowance for women employees, insurance coverage, and more. Join us at ShareChat to be part of a dynamic team that is revolutionizing India's internet landscape and shaping the content ecosystem for the next billion users.,
