Job
Description
As an Intern at ShareChat, you will play a crucial role in the Trust & Safety Team, being responsible for managing the operational processes. Your main task will involve overseeing external vendors responsible for content moderation on the platform to maintain its quality. You will be expected to suggest and implement process and policy improvements, ensuring compliance. Proficiency in Advanced Excel/Google Sheets and data management is essential for this role. Your responsibilities will include ensuring timely performance checks across all domains of POD, focusing on the quality and safety of content for an optimal user experience. You will operationalize quality assurance processes, manage end-to-end operations for the team and vertical, and liaise with vendors for calibrations, training, and updates on quality and policy. To excel in this role, you should ideally have 6 months to 1 year of experience in managing quality processes within a large team. While experience in content moderation is preferred, freshers with relevant skills will also be considered. Proficiency in Bengali, Hindi, and English languages, along with basic to advanced skills in MS Excel/Google Sheets and MS Word/Google Docs, is required. Strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment are crucial for this role. As an integral part of ShareChat's team working remotely, you will contribute to building India's largest original Indic content ecosystem and short video space. By joining us, you will have the opportunity to drive how the next billion users interact on the internet and be at the forefront of India's internet revolution. ShareChat values ownership, speed, user empathy, integrity, and first principles, offering a flexible environment for growth and development. Additionally, benefits such as ESOPs, remote working options, monthly childcare allowance for women employees, insurance coverage, and more are provided to our employees.,
