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Alyssum Global Services
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Insurance Verification Agent

Insurance Verification Agent

Alyssum Global Services

4 - 5 years

2 - 5 Lacs

noida

Posted:9 hours ago| Platform:

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Skills Required

insurance verification hipaa compliance open dental communication skills vyne dental hestia dental dental insurance microsoft excel outbound calling attention to detail

Work Mode

Work from Office

Job Type

Full Time

Job Description

POST

EXP

NP

Preferred Time

Preferred Location

Job Summary

Insurance Coordinator is responsible for making outbound calls to insurance companies to verify patients eligibility and benefits. This role ensures that all insurance verification data is accurately captured and promptly communicated to the dental care team.

Key Responsibilities

Review and submit documentation through insurance portals and internal systems.
Make calls to insurance companies to check if patients benefits and coverage are valid for their upcoming visits.
Gather details like what the insurance covers, deductibles, co-pays, which dental procedures are included, how often certain services are allowed, and anything not covered.
Enter all information into the dental offices computer system and keep records up to date.
Save summaries of what has been verified in Excel sheet.
Maintain ongoing knowledge of dental insurance plans, payer requirements, and verification best practices.

Required Skills & Qualifications

High school, Secondary School, diploma or equivalent.
4-5 years experience in healthcare administration, or insurance verification.
Should have hands-on experience with the following dental software- Open Dental, Vyne Dental, and Hestia Dental.
Proficiency with Microsoft Office (Excel, Word), phone systems, and fax/email communication tools.
Excellent phone communication, listening, and documentation skills.
Strong attention to detail and ability to work independently.
Ability to handle sensitive patient information confidentially and comply with HIPAA standards.

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