Insurance-SM-GW

Job Description

Training responsibilities Training Program Development Design and maintain comprehensive training curricula for Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter) Create custom training materials aligned with specific client implementations Develop role-based learning paths for different user groups Training Delivery Coordinate and conduct instructor-led training sessions. Manage the training programs end to end. Manage virtual and on-site training logistics, oversee training environments and ensure expected outcomes are delivered. Align training timelines with project milestones Assessment and Improvement Evaluate training effectiveness through assessments and feedback Identify gaps in knowledge transfer and implement solutions Continuously update training content based on product version improvements and evolution of project demands through feedback received by DMs/Tech Leads. Knowledge Management Maintain a repository of training materials and documentation Ensure materials are refreshed constantly to reflect current product versions and capabilities Create job aids and quick reference guides which can provide offline support to those that need it Reporting Communications Report training progress to project leadership Coordinate with business units to schedule training sessions Innovation CoE responsibilities Strategic Innovation Planning Develop and execute an innovation roadmap for Guidewire, in conjunction with US Leaders in order to meet/exceed annual expectations and goals. Align innovation initiatives with business goals and insurance industry trends Solution Architecture Advanced Feature Exploration Collaborate with the CoE Leads to be able to partner on the creation of assets/methods to boost our internal architecture capabilities Lead exploration of Guidewires newest capabilities (e.g., Jutro Digital Platform, APD, Cloud integration etc.) Innovation Governance Establish frameworks for evaluating and prioritizing innovation initiatives. Collaborate with the regions to secure funding, know-how and resources to boost the innovation agenda. Balance quick wins with longer-term strategic innovations Knowledge Sharing Create a culture of continuous improvement and technological exploration and partner with the Training coordinators to continuously refresh training content to keep pace with industry expectations and product development.