Insurance Operations Senior Analyst

 About The Role  

Skill required: Retirement Solutions - Payment Operations

Designation: Insurance Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

What would you do? Tower:UK Pension- Transfers OutLevel:CL10

What are we looking for? Must have/ minimum requirement?¢Up to 8 years of experience in UK Pension domain ?? Transfers Out - Managing participant level services ?¢4+ years experience in Transfers Out processes such as Cash transfers out, Bulk Transfer Transfers of Death benefits, Due diligence ?¢Hands on with developing process documentation, capturing exceptions, process flow and process maps?¢Subject Matter Expert/ Trainer with 2+ years of experience in remote transitions, developing quality checklists, performing RCA, developing action plans to improve quality performance?¢Skillset:?¢Bachelor??s degree?¢Experience in the UK Pension domain is mandatory?¢Experience in Leading & Managing teams ?¢Open-to-Night shifts based on business requirements?¢Good verbal & written communication skills?¢Good typing skills and attention to detail.?¢Good time management skills?¢Ability to work independently

Roles and Responsibilities: Roles & Responsibilities:?¢Processing UK Pension Transfers Out tasks- managing pension, investment, or wealth fund transfer involves moving funds or benefits from one scheme or provider to another or converting assets into cash that is paid.?¢Process and support consolidating savings, switching providers, or liquidating holdings according to participant instructions.?¢Strict adherence to non-disclosure of client information by preserving client confidentiality.?¢Comply with all client policies, procedures, and Federal/State/Local regulations and escalate issues to the management.?¢Researching into any queries/ requests sent by the Business Partners/Client Support Teams and replying to the same with minimum response time.?¢Taking active participation in process improvements and automation.?¢Ensure Quality Control standards that have been set are adhered to.?¢Adherence to client SLAs?¢Identify potential areas that require additional controls?¢Excellent organizational skills with ability to identify and prioritize high value transactions.?¢Completing assigned responsibilities and projects within timelines apart from managing daily BAU.?¢Creating and updating procedure documents while ensuring that the standards are followed
 Qualification Any Graduation