Inside Sales Trainer

Job Title: Inside Sales Trainer

Location: Ghatkopar, Mumbai
Company: MakeO (Toothsi | Skinnsi)
Department: Sales
Experience Required: 3–6 years
CTC: As per market standards

About the Role:

We are looking for an energetic and performance-driven Inside Sales Trainer to join our team at MakeO (Toothsi | Skinnsi). The role involves training and developing our inside sales team to enhance their product knowledge, communication, and conversion skills — ensuring they consistently deliver outstanding customer experiences and achieve sales targets.

Key Responsibilities:

• Conduct onboarding and refresher training sessions for inside sales executives.
• Design, develop, and implement sales training modules focused on product knowledge, objection handling, negotiation, and customer engagement.
• Coach and mentor sales reps to improve performance through role plays, mock calls, and feedback sessions.
• Identify training needs through performance data, call audits, and discussions with sales managers.
• Collaborate with the sales leadership team to drive productivity and ensure alignment with organizational goals.
• Evaluate training effectiveness and track improvements in sales performance post-training.
• Maintain updated training materials and ensure communication of new product or process changes.

Key Skills & Requirements:

• Proven experience (3–6 years) in sales training, preferably in a B2C or D2C environment.
• Strong background in inside/telesales or sales enablement.
• Excellent communication, presentation, and coaching skills.
• Ability to analyze performance data and design training interventions accordingly.
• Experience in healthcare, beauty, wellness, or consumer-tech industries will be a plus.

Why Join Us:

• Be part of a fast-growing consumer healthcare brand revolutionizing smile and skin makeovers in India.
• Opportunity to work with a young, dynamic, and high-performance sales team.
• Great work culture and growth opportunities within MakeO.

Job Type: Full-time

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person