Hello Trainers!! Training Topic: Inside sales (Waste Management based Company) Location: Pune & Bengaluru based trainers Only Dates: Tentatively mid of July Target Audience: Corporate employees Commercials: Can be discussed Contact number: 63604 31828 Mindparkour Show more Show less
Job Description Job Title: Client Onboarding Executive (Fresher to 2 Years Experience) for Namm Parkiing Pvt Ltd Location: Home Site- Bangalore Multiple client sites (travel required; across cities) Job Type: Full-time | Immediate joiners preferred About the Role: We are looking for dynamic and well-spoken graduates (fresher to 2 years of experience) who are comfortable using mobile applications and interacting with diverse stakeholders. The role involves educating clients, their customers, and security personnel on the usage of our mobile app, ensuring smooth onboarding and adoption. Key Responsibilities: Visit assigned client locations (rotating weekly; across cities) to implement our mobile application. Educate building management, security staff, and clients customers on how to use the app effectively. Address basic queries related to app usage and escalate issues when required. Ensure successful onboarding and adoption before moving to the next assignment/location. Maintain daily records of client visits, feedback, and implementation status. Act as the face of the company during client interactions, ensuring a professional and positive experience. Requirements: Graduate / Post Graduate degree in any discipline. 02 years of experience (freshers encouraged to apply). Excellent verbal communication skills in English Comfort with using mobile apps and explaining digital processes to users. Willingness to travel extensively, including to other cities, as per project requirements. Ability to quickly learn and adapt to new environments. What We Offer: Exposure to working with large clients and real-world digital adoption projects. Opportunities for growth and learning. Travel allowance and field support. Preferred: Immediate joiners Candidates who are enthusiastic, self-motivated, and people-friendly. How to apply Please share your profiles to [HIDDEN TEXT] Show more Show less
Role Overview: As an Associate - Customer Service in the Domestic Voice Process, you will be responsible for providing excellent customer support through various channels. Your main focus will be addressing customer concerns and ensuring their satisfaction. This is a full-time on-site role based in Bangalore. Key Responsibilities: - Manage inbound and outbound calls efficiently to resolve customer queries - Respond to customer inquiries via email and chat - Build strong relationships with customers through open and interactive communication - Provide accurate and complete information using the appropriate methods and tools - Handle customer complaints, offer solutions within specified time limits, and follow up to ensure resolution - Adhere to communication procedures, guidelines, and policies - Go the extra mile to engage customers and exceed their expectations - Monitor and achieve key performance metrics such as response time, resolution time, and customer satisfaction scores - Contribute to the creation of exceptional customer delight and satisfaction Qualifications Required: - Minimum of 1 year of proven customer support experience - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation with the ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multitask, prioritize, and manage time effectively - Degree is mandatory - Proficiency in Hindi and English is mandatory - Retail and E-commerce experience is an added advantage,