Field App Support Specialist

Job Description

Job Title: Client Onboarding Executive (Fresher to 2 Years Experience) for Namm Parkiing Pvt Ltd

Location: Home Site- Bangalore

Multiple client sites (travel required; across cities)

Job Type: Full-time | Immediate joiners preferred

About the Role: We are looking for dynamic and well-spoken graduates (fresher to 2 years of experience) who are comfortable using mobile applications and interacting with diverse stakeholders. The role involves educating clients, their customers, and security personnel on the usage of our mobile app, ensuring smooth onboarding and adoption.

Key Responsibilities:

Visit assigned client locations (rotating weekly; across cities) to implement our mobile application.

Educate building management, security staff, and clients customers on how to use the app effectively.

Address basic queries related to app usage and escalate issues when required.

Ensure successful onboarding and adoption before moving to the next assignment/location.

Maintain daily records of client visits, feedback, and implementation status.

Act as the face of the company during client interactions, ensuring a professional and positive experience.

Requirements:

Graduate / Post Graduate degree in any discipline.

02 years of experience (freshers encouraged to apply).

Excellent verbal communication skills in English

Comfort with using mobile apps and explaining digital processes to users.

Willingness to travel extensively, including to other cities, as per project requirements.

Ability to quickly learn and adapt to new environments.

What We Offer:

Exposure to working with large clients and real-world digital adoption projects.

Opportunities for growth and learning.

Travel allowance and field support.

Preferred:

Immediate joiners

Candidates who are enthusiastic, self-motivated, and people-friendly.

How to apply

Please share your profiles to [HIDDEN TEXT]