Inside Sales Executive

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About Labonya Retreat

Labonya Retreat, a hospitality venture of the Genres Group, is a leisure and hospitality destination offering accommodation, dining, banquet, lawn, and event facilities. We are looking for a dynamic and customer-oriented Inside Sales Executive to drive enquiries, generate bookings, and contribute to business growth.

Key Responsibilities

• Handle customer enquiries through calls, WhatsApp, email, and social media.
• Promote resort packages, room bookings, banquet, lawn, and café services.
• Convert leads into confirmed bookings through effective follow-ups.
• Explain pricing, packages, and promotional offers to customers.
• Achieve monthly sales targets and revenue objectives.
• Maintain customer relationships and encourage repeat bookings.
• Maintain enquiry records, booking details, and sales reports.
• Coordinate with Operations, Front Office, and Event Management teams.

Required Skills

• Excellent communication and interpersonal skills.
• Strong sales, negotiation, and convincing abilities.
• Customer-focused approach and professional telephone etiquette.
• Basic knowledge of MS Excel, Google Sheets, and CRM tools.
• Ability to manage leads, follow-ups, and sales targets efficiently.

Preferred Candidate Profile

Candidates with experience in hospitality, hotel reservations, resort sales, banquet sales, or event management will be preferred.

Immediate Joiners Preferred

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