Inside Sales (D2C)

1. Out calling 1. Abandoned Cart & Cancellation 2. Feedback & ratings from New Customers i. At the time of order placement (welcome & feedback) ii. At the time of Delivery (feedback) iii. Post installation (final feedback & rating) 2. In-coming calls 1. Assistance while placing the order 2. Assistance in product information 3. Assistance in any service-related escalations & close looping 3. Coordination 1. D2C Service SPOC 2. Logistics 3. Operations head – D2C 4. MOP analysis 1. Daily analysis & reporting of MOP (Online pricing) 5. Website Audit 1. Pricing, Offers 2. Specifications & Features 3. Infographics & Images 4. Competitive landscaping 5. UAT Analysis Note: Excellent knowledge of D2C sales -Family backgraound will be simple like none of them relate to any legal and politician. -Good Personality. -Fluent English Communication. -Only Male candidate required Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Provident Fund Work from home Schedule: Day shift Fixed shift Monday to Friday Experience: D2C Sales: 4 years (Required) Language: Fluent English (Required) Location: Sikanderpur, Gurugram, Haryana (Required) Shift availability: Day Shift (Preferred) Work Location: In person Speak with the employer +91 7683023930